Sales Manager

4 weeks ago

Mumbai Metropolitan Region, India Q COLLECTIVE Full time

Position Title: Sales Manager - Private Hire

Location: Mumbai

Reports to: Head of Sales - Private Hire


Position Overview:

The Sales Manager - Private Hire is responsible for driving event bookings and optimizing revenue from the club’s meeting and banquet spaces. This role blends sales, client servicing, and F&B coordination to deliver smooth, memorable events. The ideal candidate brings a strong sales mindset, understands the nuances of luxury hospitality, and enjoys building lasting client relationships.


Key Responsibilities:


Sales & Client Servicing

  • Drive catering and private event sales for meetings, celebrations, and large-format gatherings
  • Build and maintain strong relationships with clients, planners, and agencies
  • Understand client needs and tailor event proposals and experiences accordingly
  • Provide end-to-end support across the event lifecycle: enquiry, site visits, proposal, contract, planning, and execution


Revenue & Strategy

  • Optimize yields for meeting rooms, banquet spaces, and private hire venues
  • Work with the Events, F&B, and Finance teams to create competitive packages
  • Track sales metrics and share regular updates with the General Manager
  • Identify new business opportunities and partnerships to drive bookings


Event Coordination & Service Excellence

  • Oversee on-ground execution of key events to ensure delivery as promised
  • Collaborate closely with the Events, F&B, Culinary, and Operations teams
  • Ensure all client expectations are met (or exceeded), resolving concerns as needed
  • Stay updated on trends in the events and catering space to keep offerings fresh and competitive


Skills & Qualifications:

  • 4–6 years of experience in event sales, catering, or hospitality sales
  • Proven track record of achieving revenue targets and delivering premium client experiences
  • Excellent communication and negotiation skills
  • Strong organizational and multitasking abilities, with a calm and solution-focused approach
  • Bachelor’s degree in Hospitality, Business Administration, or related field
  • Experience in luxury hotels, clubs, or event venues preferred


Note:

This role is based on-site and may require working evenings, weekends, or holidays based on event schedules and client requirements.

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