IT Operation Specialist for Techdata
4 weeks ago
Must have skills:
● Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 5 years of total experience in Information Technology
● Capacity to understand technical and operational Systems (SAP, monitoring …) in order to operationally support the applications
● Good Knowledge of ITIL management (incidents, changes, problem solving, root cause analysis …)
● Manage escalation process in case of crisis situation
● 5 years Experience in IT development, deliveries and services
● Experience in run operations and service-level agreements (SLAs) management
● Good communication and collaborative skills and a team-minded attitude
● Capacity to understand and learn functional Technical Data Configuration applications
● Advanced level of English
● Capacity to be proactive to propose solutions
● Quick learner who can learn a new technology/skill/application ● Good skills in customer satisfaction
● Good hands-on experience in the following technologies :
o ERP: SAP, (SAP Hana is a plus) o Monitoring: Control-M o System : Linux redhat, Storages o Languages : script, Batch, Root cause analysis & understanding in ABAP o Structured Data: XML
● Already experienced working in remote with colleagues based in EU is a plus
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