APAC Technical Sales Support

Overview

The Technical Sales Support Specialist plays a key role in enabling MSCI's APAC Technical Sales team to deliver high-quality analytical and technical support throughout the sales cycle. This role works closely with Senior Technical Sales Specialists, Sales, Product, and Client teams to ensure timely execution of pre-sales activities, including portfolio analysis, tool configuration, demo preparation, and proposal support.

The successful candidate will support MSCI's Enterprise Risk and Performance Analytics solutions—with a focus on RiskManager—by coordinating the delivery of data-driven insights, maintaining high-quality client-facing outputs, and ensuring consistency across sales engagements. This role is ideal for individuals who are detail-oriented, technically proficient, and eager to grow within a client-facing, solution-oriented environment.

Responsibilities

• Support the sales team by preparing high-quality client portfolio analyses and responding to technical inquiries (with the guidance of Senior TSS) during the sales process.
• Load, configure, and validate portfolios within RiskManager, ensuring consistency with clients' investment strategies and instrument structures.
• Collaborate with Senior Technical Sales Specialists to prepare demos and proof-of-concept presentations tailored to client needs.
• Conduct portfolio data diagnostics, including identifying missing, inconsistent, or anomalous data, and proposing resolutions.
• Assist in creating pitch materials, reports, and dashboards that clearly articulate the value of MSCI's risk and performance tools.
• Coordinate internally across Sales, Product, and Analytics teams to ensure alignment and timely delivery of outputs.
• Participate in pre-sales workshops and training sessions to improve understanding of client needs and MSCI capabilities.
• Maintain documentation and reusable analytical components to improve team efficiency and support knowledge transfer.
• Where appropriate, engage directly with prospects to retrieve data or clarify technical inputs under senior guidance.
• Monitor and track key follow-up actions post-demo or client meeting in collaboration with the lead sales team.

Qualifications

• 1–3 years of relevant experience in risk analytics, financial services, or technical client support; prior exposure to MSCI RiskManager is highly desirable.
• Bachelor's degree in Finance, Mathematics, Engineering, Physics, Economics, or a related quantitative discipline.
• Familiarity with financial instruments across asset classes, risk models (e.g., VaR), and portfolio analytics.
• Strong attention to detail and organizational skills; ability to manage multiple projects under tight deadlines.
• Effective communicator with solid written and verbal English skills; able to articulate technical content clearly.
• Proficiency in Excel (VBA/Macro experience a plus), and presentation tools such as PowerPoint.
• Knowledge of SQL or scripting tools (e.g., Python) is a plus but not required.
• Professional certifications such as CFA or FRM are a plus and will be supported for career progression.Top of Form

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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