Business Requirements Analysis
1 week ago
ob DescriptionQuestionnaire Configuration Specialist (IT Services Specialist/Client Engagement Specialist) The Questionnaire Configuration Specialist is responsible for analysing, developing, and implementing electronic questionnaires that interface with our client portal and internal database across various proprietary web-based applications. Key responsibilities include client and legal team communications, gathering and implementing configuration specifications, conducting requirement and data analysis, and ensuring process validation Configuration Specialist Duties: Communicate and collaborate with stakeholders to obtain and understand the business requirements gather and hold discovery sessions as needed to truly comprehend the end desire/purpose of the request. Convey our build standards and process to guide stakeholders and develop a partnership in this endeavour. Define and analyse functional requirements and configuration specifications. Design the questionnaire to meet business, product and maintenance strategies, goals and requirements. Develop and maintain a functional design document (configuration spreadsheet) for each request. Conduct QA. Prepare communication plan to have requestor complete UAT process. Partner with other departments as needed for a successful implementation (Onboarding, Application Support, Adoption, etc.). Manage ServiceNow tickets quickly and efficiently meeting or exceeding all SLAs. Provide Tier 2 support to troubleshoot issues with regards to questionnaire configuration. Escalate to development if needed. Report status of all tasks through various communication channels. Draft change announcements describing the new builds and what has changed in existing questionnaires. Identify preventable issues and take proper steps to resolve or escalate to resolution. Determine and recommend efficiencies/process improvements to streamline processes. Ensure all questionnaire builds comply with client's security/data privacy standards. Other duties as needed. Qualifications and Experience: Well versed in utilizing the ServiceNow platform especially skills related to building questionnaires and processing incident tickets. High business analytical skills and attention to detail Ability to identify risks and issues, propose solutions and appropriately escalate with discretion. Strong technical aptitude with the ability to learn new applications / concepts quickly Excellent communication, customer service and time management skills. Ability to learn new tasks and deliver results with reduced turnaround times. Ability to work under pressure, meet scheduled deadlines, be flexible and adaptable at changing priorities. Ability to explain technical processes to legal teams and other "non IT" departments as needed. Able to take ownership of assignment and see it through to real impact A self-starter who's comfortable working autonomously Microsoft application suite knowledge Knowledge in the below areas would be beneficial: (Optional) Agile business analysis methodology Form.io form building platform experience JavaScript or other basic programming experience
-
Business Requirements Analysis
2 days ago
Bengaluru, India Trigent Software Private Limited Full timeSummary: As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include assessing the business model and its integration with technology, identifying customer requirements, and defining future states or business solutions. You will conduct research,...
-
Business Analysis
2 weeks ago
Bengaluru, India Vega Intellisoft Full timeKey Skills: - Business Analysis - Location: - Bangalore, Chennai, Hyderabad, Cochin, Thiruvananthapuram - Required Experience: - 8-12 yrs - Positions: - 1
-
Business Analysis Analyst
4 weeks ago
Bengaluru, India Infogain Full timeBusiness Analysis Analyst (Lead) with skills Business-Analysis, Business Advisor (Software), Business Analysis (Software), Hyperautomation Process Analysis for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: November 21, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Desired Candidate...
-
Business Analysis Analyst
6 days ago
Bengaluru, India Infogain Full timeBusiness Analysis Analyst (Standard) with skills Business-Analysis, Business Advisor (Software), Business Analysis (Software), Requirements Development for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: December 13, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES The Business Analyst...
-
Business Analysis Analyst
2 weeks ago
Bengaluru, Karnataka, India Infogain Full time ₹ 12,00,000 - ₹ 24,00,000 per yearRoles & ResponsibilitiesResponsible for managing the company's database and ensure the safety and security of all the data to prevent unauthorized access and information risk. Support is done on logic support and stakeholder. No data development skills required.Review and approve or reject user access to channel data environment.Provide support on Channel...
-
Cnslt, Business Analysis
2 weeks ago
Bengaluru, India Northern Trust Corp. Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Business Analysis Associate
5 days ago
Varthur, Bengaluru, Karnataka, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** **Responsibilities**: - Business Analysis to include descriptive, diagnostic, predictive, and prescriptive analysis. - Testing and QA of dashboard outputs to ensure 100% accuracy. - Support BA Leads in writing business requirement documents / DUC requirements **Required Qualifications, skills and capabilities**: - Proficiency in data...
-
Apac - Business Analysis and Insights
1 week ago
Bengaluru, India Citi Full time**Responsibilities**: - Gathering requirements for analysis, developing the analytical approach (which may include utilizing statistical models / algorithms), extracting, and analyzing data to create insights, and presenting the insights to stakeholders - Working with large and complex data sets (both internal and external data) for the purposes of analysis,...
-
Associate - Business Analysis
1 week ago
Bengaluru, India Capital One Full timeVoyager (94001), India, Bangalore, Karnataka Associate - Business Analysis At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and...
-
Associate - Business Analysis
1 week ago
Bengaluru, India Capital One Full timeVoyager (94001), India, Bangalore, Karnataka Associate - Business Analysis At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since. Capital One now is the 6th...