Voice & Accent Trainer Lead

1 month ago


thiruvananthapuram, India Guidehouse Full time

Job Family:

EBO Training (India)


Travel Required:

None


Clearance Required:

None

  • Candidate must possess a bachelor's degree/Post Graduate in any field Atleast 2 years working experience in related field (T&D)
  • Excellent interpersonal and communication skill Should have handled Voice & Accent training in corporate sector.
  • Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards
  • Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, MTI etc
  • Use the various learning tools to enhance spoken capabilities
  • Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills
  • Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

 Note: Excel and Power point knowledge will be an added advantage. 


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.



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