![Guidehouse](https://media.trabajo.org/img/noimg.jpg)
Voice & Accent Trainer Lead
1 month ago
Job Family:
EBO Training (India)
Travel Required:
Clearance Required:
- Candidate must possess a bachelor's degree/Post Graduate in any field Atleast 2 years working experience in related field (T&D)
- Excellent interpersonal and communication skill Should have handled Voice & Accent training in corporate sector.
- Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards
- Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, MTI etc
- Use the various learning tools to enhance spoken capabilities
- Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills
- Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.
Note: Excel and Power point knowledge will be an added advantage.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
-
Voice and Accent Trainer
2 weeks ago
Thiruvananthapuram, Kerala, India SearchLAB Full time**About Company** A global health-tech venture **Responsibilities**: - Design, develop, and create a variety of instructional materials. - Collaborate with Quality & Operations team to enhance & improve employee skillsets to deliver results and performance. **Qualification**: - Have minimum of 3 years of working experience as Voice and Accent...
-
Voice & Accent Lead Trainer
1 week ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Family: EBO Training (India)Travel Required: NoneClearance Required: None What You Will Do: Develop, implement, and monitor training programs within an organization. Supervise technical training for staff. Conduct orientation sessions. Create brochures and training materials. Develop multimedia visual aids and presentations. Create testing...
-
Lead Trainer Voice and Accent
2 months ago
thiruvananthapuram, India Guidehouse Full timeJob Family: EBO Training (India)Travel Required: NoneClearance Required: None What You Will Do: Develop, implement, and monitor training programs within an organization. Supervise technical training for staff. Conduct orientation sessions. Create brochures and training materials. Develop multimedia visual aids and presentations. Create...
-
Lead Trainer- Voice and Accent
3 weeks ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:EBO Training (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Develop, implement, and monitor training programs within an organization. Supervise technical training for staff. Conduct orientation sessions.Create brochures and training materials. Develop multimedia visual aids and presentations. Create testing and evaluation...
-
Voice & Accent Trainer - Bpo (Trivandrum)
4 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full timeProficient in English with a neutral accent, able to articulate clearly and effectively. - Experience in handling cold calls and comprehending various international accents and dialects. - Awareness of cultural nuances and etiquette in communication, enhancing the effectiveness of international calls. - Ability to tailor training methods to suit diverse...
-
Voice & Accent Trainer - Bpo (Trivandrum)
2 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full timeProficient in English with a neutral accent, able to articulate clearly and effectively. - Experience in handling cold calls and comprehending various international accents and dialects. - Awareness of cultural nuances and etiquette in communication, enhancing the effectiveness of international calls. - Ability to tailor training methods to suit diverse...
-
Voice Accent, Sales Trainer
1 week ago
Thiruvananthapuram, Kerala, India Voxforem Technologies Full time**Job description** - Auditing calls and sharing feedback to improve customer experience. - Attending reviews to share weekly results and achievements. - Understanding the training needs and coming up with appropriate action plans. - Share daily, weekly and monthly reports with the management - Identify areas of opportunity and develop action plans. -...
-
Voice Accent, Sales Trainer
1 week ago
Thiruvananthapuram, Kerala, India Voxforem Technologies Full timeJob description Auditing calls and sharing feedback to improve customer experience. Attending reviews to share weekly results and achievements. Understanding the training needs and coming up with appropriate action plans. Share daily, weekly and monthly reports with the management Identify areas of opportunity and develop action plans. Perform additional...
-
Oet Trainer
2 weeks ago
Thiruvananthapuram, India TRANSORZE SOLUTIONS - TIPS Pvt Ltd Full time**About Transorze Solutions** Transorze solutions is basically a Training institute, providing training based on Medical coding, Medical Transcription, Digital Marketing, Medical Scribing etc. We are also part of two central govt. projects named DDUGKY and PMKVY. Conduct training for OET students. - Conducting training on the English Language / OET...
-
Voice Coach
2 months ago
thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStackAbout UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™...
-
Client Relationship Officer
3 weeks ago
Thiruvananthapuram, India Ecorgy Solutions Full time9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum, Kerala (WFO)**: **Experience **:1-5 Years of Experience in US Voice Processing**: **Qualification**:Bachelor's Degree & American English Fluency**: *** Responsibilities**: *** ***: - **Answer incoming phone calls in a timely and efficient manner.** ***: - **Schedule and coordinate appointments in...
-
Voice Coach
2 months ago
Thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Voice Coach
2 months ago
Thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Voice Coach
2 months ago
thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Us Voice Process Associate
2 months ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Officer
2 months ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Associate
2 months ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Associate
3 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Associate
3 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Lead Associate AR
1 week ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Family:EBO Accounts Receivable (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:The Lead Accounts Receivable Analyst performs account review and claims follow-up on outstanding accounts. Analyst is responsible resubmitting claims, contacting insurance companies, analyzing remittances and taking appropriate action on rejections and...