Crm Executive

2 days ago

Pune, India Lokmanya Society Full time

Walk-In

Role & responsibilities :

* Develop and implement CRM strategies to strengthen customer relationships.

* Create and manage loyalty programs to boost retention and repeat business.

* Define and track KPIs to measure CRM and loyalty program effectiveness.

* Implement CRM systems to manage customer data and engagement.

* Design targeted marketing campaigns to nurture customer relationships.

* Maintain customer segmentation for personalized communication.

* Address customer feedback and resolve issues effectively.

Preferred candidate profile

* 2-3 years of experience in CRM and Post-graduate degree in Marketing, Business Administration, or a related field is preferred.

* Experience in designing and executing loyalty programs.

* Knowledge and experience in developing and implementing CRM strategies and

programs.

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