CRM Executive

3 days ago

Pune, India Kishor Developers. Full time

**Job description**
- Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value.
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately
- Collaborate with IT on defining the capabilities and driving the implementation of the required CRM infrastructure
- Oversee CRM data governance which will include:

- Data standards
- Data audit
- Data structures
- User access rights
- Reporting
- Strategically plan, execute and assess the performance of individual CRM program strategy within the internal teams
- Update and maintain stakeholder records within the CRM system
- Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution.
- Ensure the CRM system provides an effective sales funnel
- Analyze market reports to determine what kind of marketing trends the business should respond to
- Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology

**Salary**: From ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Datta Mandir road, Pune - Pune, MH: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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