Sr. Admission Counsellor

1 week ago

Mumbai, Maharashtra, India upGrad Rekrut Full time

About the Company

A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in Clients programs and offerings. As an Admission Profiler you will serve as the vital link between Client's potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling sessions with our Admission Counsellors.

About the Role

The Admission Profiler plays a crucial role in engaging with potential learners and facilitating their journey towards enrollment in Client's programs.

Responsibilities

  • Engage with assigned leads and promptly initiate contact through the auto dialer system.
  • Qualify leads by assessing their interest, needs, and eligibility for Client's programs.
  • Build rapport, credibility and establish trust with leads through effective communication and active listening.
  • Schedule Video Counselling (VC) sessions with Admission Counsellors for qualified leads.
  • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
  • Maintain accurate records of lead interactions and follow-up activities in the CRM system.

Qualifications

  • Minimum of 2 years of Edtech-sales experience (Study Abroad is plus), with at least 1 year spent in a single company.
  • Min Graduation is required.
  • Previous experience working a 6-day work week.
  • Currently working in the capacity of an individual contributor.
  • Proven track record of meeting targets in the existing company.

Required Skills

  • Excellent verbal communication skills with an emphasis on fluency in the English language.
  • Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
  • Ability to persuade learners towards attending the Video Counselling (VC) session to ultimately influence their enrollment decisions.
  • Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.

Preferred Skills

No specific preferred skills mentioned.

Pay range and compensation package

No specific pay range or compensation package mentioned.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

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