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GM Operations

4 months ago

new delhi, India LIGHTS BY ANKUR PVT LTD ANKUR LIGHTING Full time
Job Description:General Manager of Operations AnkurLighting
Position:General Manager ofOperations
Location:New Delhi / SahibabadUP
AboutAnkur Lighting:
AnkurLighting is a luminary in the lighting industry with a rich historyspanning 46 years. We pride ourselves on being leaders indelivering a wide array of lighting solutions includingarchitectural decorative technical outdoor and bespoke lighting.Our mission is to provide impeccable products and services ensuringcustomer satisfaction from the initial offer to postsalesupport.
JobSummary:
We are seekinga seasoned General Manager of Operations to join our leadershipteam and oversee the companys operational strategies. The idealcandidate will be a visionary leader with a proven track record ofoperational excellence. You will be entrusted with the managementof product arrangement and delivery ensuring operational efficiencyand maintaining the highest level of customersatisfaction.
KeyResponsibilities:
Lead the operations team fostering a culture of high performancecontinuous improvement and dedication toquality.
Develop and executestrategic operational plans to enhance productivity efficiency andcustomer satisfaction.
Overseethe entire product life cycle from arrangement and inventorymanagement to distribution anddelivery.
Collaborate withcrossfunctional teams to ensure seamless integration of operationswith companywide strategies andinitiatives.
Manage customersatisfaction programs ensuring customer happiness with our productsand swift resolution of any aftersales issues orcomplaints.
Monitor and report onoperational performance implementing adjustments as needed to meetbusiness objectives.
Cultivaterelationships with suppliers vendors and logistics partners tosupport operational requirements andcosteffectiveness.
Ensurecompliance with all relevant regulations industry standards andcompany policies.
Mentor anddevelop the operations team setting performance goals andconducting regular performancereviews.
Qualifications:
A bachelor s degree in Business Administration OperationsManagement or a related field. An MBA is highlypreferred.
Minimum of 7 years ofexperience in an operations management role with at least 3 yearsin a senior leadership position.
Strong leadership skills with a track record of building andmanaging highperforming teams.
Demonstrated ability to develop and implement operationalstrategies that improve efficiency and customersatisfaction.
Excellentcommunication and interpersonal skills with the ability to interactat all levels of theorganization.
Provenproblemsolving skills with a detailorientedmindset.
Proficiency inoperations software and strong analyticalabilities.
WhatWeOffer:
A key leadership role in a prestigious company with a storiedhistory in the lighting industry.
A competitive salary and benefits package commensurate withexperience and performance.
Theopportunity to work in a dynamic innovative environment with adedicated team.
Career growth anddevelopmentopportunities.
Qualifiedcandidates are encouraged to submit their resume and a cover letterdetailing their operational philosophy and achievements. Join us atAnkur Lighting where your expertise will cast a light on our pathto continuedexcellence.