Workforce Support Analyst

1 month ago


Bangalore City, India Insight Global Full time

Job DescriptionAs a Workforce Technical Support Analyst, you will play a crucial role in ensuring the smooth operation of our workforce management systems. You will be responsible for providing technical support to end-users, troubleshooting system issues, and maintaining system integrity. Your expertise will help optimize workforce productivity and efficiency by resolving technical problems promptly and effectively. Key Responsibilities: - Evaluate and understand customer incidents and requests - Work directly with internal customers to troubleshoot issues encountered during daily activities and resolve app/system issues efficiently - Collaborate with internal HRIS, IT Analysts and stakeholders to reduce defects and implement improvements - Document and track support requests and resolutions Required Skills & Experience- Experience in configuring and managing time and attendance systems, preferably WorkForce- including troubleshooting incidents, actively resolving them or escalating as appropriate Extensive SQL querying and Data analysis experience + report requirements gathering, documentation and writing. Nice to Have Skills & Experience- SQL and/or Data Analytics certifications- Experience training end-users on software and systems



  • bangalore, India Insight Global Full time

    Job Description As a Workforce Technical Support Analyst, you will play a crucial role in ensuring the smooth operation of our workforce management systems. You will be responsible for providing technical support to end-users, troubleshooting system issues, and maintaining system integrity. Your expertise will help optimize workforce productivity and...

  • Workforce analyst

    4 days ago


    Bangalore, India Eastvantage Full time

    About the Role: Workforce Management Planning Analyst position will be responsible for generating interval demand forecast based on call volumes and average handling time projections. This position will interact directly with the Customer Care operations, and vendors. As a Workforce Planning Analyst, you will be working autonomously in a dynamic and...


  • bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise GroupAre you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore!About Us:Randstad Enterprise Group is dedicated to maximizing business value for our clients...


  • Bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise Group Are you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore ! About Us: Randstad Enterprise Group is dedicated to maximizing business value...

  • Workforce Analyst

    5 days ago


    bangalore, India Eastvantage Full time

    About the Role:Workforce Management Planning Analyst position will be responsible for generating interval demand forecast based on call volumes and average handling time projections.This position will interact directly with the Customer Care operations, and vendors. As a Workforce Planning Analyst, you will be working autonomously in a dynamic and fast-paced...

  • Workforce Analyst

    5 days ago


    bangalore, India Eastvantage Full time

    About the Role: Workforce Management Planning Analyst position will be responsible for generating interval demand forecast based on call volumes and average handling time projections. This position will interact directly with the Customer Care operations, and vendors. As a Workforce Planning Analyst, you will be working autonomously in a dynamic and...


  • bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise Group Are you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore ! About Us: Randstad Enterprise Group is dedicated to maximizing business value for our...


  • Bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise Group Are you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore ! About Us: Randstad Enterprise Group is dedicated to maximizing business value...


  • bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise GroupAre you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore !About Us:Randstad Enterprise Group is dedicated to maximizing business value for our...


  • bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise GroupAre you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore!About Us:Randstad Enterprise Group is dedicated to maximizing business value for our clients...


  • Bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise Group Are you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore ! About Us: Randstad Enterprise Group is dedicated to maximizing business...


  • bangalore, India Randstad Enterprise Full time

    We're Hiring: Workforce Management Analyst at Randstad Enterprise Group Are you passionate about optimizing operational efficiency and making data-driven decisions? Join our dynamic team at Randstad Enterprise Group (REG) as a Workforce Management Analyst in Bangalore ! About Us: Randstad Enterprise Group is dedicated to maximizing business value for our...


  • bangalore, India Insight Global Full time

    Workforce Technical Designer Full-Time, Permanent 6-18 Lakhs per annum Location: Bangalore, JBR Tech Park Whitefield 5 days on-site for 1 month then 2-3days Required Skills & Experience Workforce Certifications (PT101/PT1012) Extensive experience configuring time & attendance systems Testing experience of HRIS systems (test case preparation, unit testing,...


  • bangalore, India Insight Global Full time

    Workforce Technical DesignerFull-Time, Permanent6-18 Lakhs per annumLocation: Bangalore, JBR Tech Park Whitefield5 days on-site for 1 month then 2-3daysRequired Skills & ExperienceWorkforce Certifications (PT101/PT1012)Extensive experience configuring time & attendance systemsTesting experience of HRIS systems (test case preparation, unit testing,...


  • Bangalore City, India Synechron Full time

    Good-day,We have immediate opportunity for Business Analyst + Ai/GenAiJob Role: Business Analyst + Ai/GenAIJob Location:BangaloreExperience- 8+ yearsNotice Perod : Immediate to 60 daysAbout Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology...


  • Bangalore, India State Street Full time

    Workforce Analytics Manager, OfficerJob DescriptionWe are looking for a self-motivated, energetic Reporting and Analytical professional to join our Global Human Resources (GHR) Workforce Analytics and Insights Team. The Analyst will support the continued evolution of the reporting function. The Analyst is responsible for providing timely and high quality...


  • Bangalore City, India QAAgility Technologies Full time

    Job Title: Tulip Support Analyst/ Incident ManagerYears of Experience: 4+ YearsJob Type: Hybrid (Bengaluru)Main Technology: ADO deploymentAzure Active directory & Microsoft PowerApps PlatformSAASPAAS On-premise setupMandatory Skills: ITIL certifiedIncident ManagementService NowGood analytical skillsRoles & Responsibilities: Incident manager/Support Analyst


  • Bangalore, India Winfort Full time

    Head of Technology Workforce Strategy and Management Work Location: Pune/ Bangalore/ Hyderabad The role will be responsible for the design, implementation, and management of efficient global operational processes surrounding people and talent including development and oversight of executive data analytic metrics and management reporting. They will provide...

  • Data Engineer

    2 weeks ago


    Bangalore, India nTech Workforce Full time

    Job Title: Data EngineerJob Summary:We are seeking a highly skilled Data Engineer to join our team at nTech Workforce. As a Data Engineer, you will be responsible for designing, building, and maintaining large-scale data pipelines that can handle millions of public data points from various sources.Key Responsibilities:Design and implement data collection...


  • Bangalore City, India Netradyne Full time

    About UsNetradyne, an innovator in fleet and road safety technologies, utilizes the potential of Artificial Intelligence and Edge Computing to transform the transportation ecosystem. By adopting Netradyne's vision-based technology, organizations have achieved remarkable results, such as a 50% reduction in road accidents and over 90% decrease in distracted...