Information Technology Service Delivery Manager
4 weeks ago
- Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA
- Experienced in Managing Multi Org / Global implementations of Salesforce application (Sales, Service, Health clouds)
- Management and be aware of KM processes that are necessary to effectively manage RUN
- Responsible for proactive monitoring and ensuring high availability of salesforce applications
- Responsible for the delivery of all RUN scope activities like Incident, Problem, Environment and Change Management
- Responsible for quality KPIs through corrective and preventive maintenance activities by engaging in RCA/FMA process and resolutions.
- Responsible for Weekly/Monthly SLA tracking and reporting
- Must be able to drive Major Incident management process
- Ensure minimizing all backlogs of issues reported from production
- Should have strengths in project planning, resource budgeting/forecasting, estimations, and stakeholder management.
- Experience in Integration/Middleware/Automation tools/ DevOps would be an added advantage "
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Information Technology Service Delivery Manager
4 weeks ago
Mumbai Metropolitan Region, India Capgemini Full timeSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA Experienced in Managing Multi Org / Global implementations of Salesforce application (Sales, Service, Health clouds) Management and be aware of KM processes that are necessary to effectively manage RUNResponsible for proactive monitoring and...
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Information Technology Business Partner
4 weeks ago
Mumbai Metropolitan Region, India MhyMatch Full timeAbout the Company: Our client is a global leader dedicated to enhancing decision-making processes for a better world. With a vast network of over 1,000 professionals, they offer unparalleled expertise in Risk Capital and Human Capital management. Their mission is to empower businesses with actionable insights and locally relevant solutions, enabling them to...
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Information Technology Administrator
2 weeks ago
Mumbai Metropolitan Region, India DYD India | Car Services At Home Full timeJob Summary: The IT Administrator is responsible for managing and maintaining the organization’s IT infrastructure, ensuring efficient operation, security, and support of hardware, software, and network systems. This role includes troubleshooting technical issues, implementing IT solutions, and supporting end-users to maximize productivity. Key...
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Information Technology Administrator
2 weeks ago
Mumbai Metropolitan Region, India DYD India | Car Services At Home Full timeJob Summary:The IT Administrator is responsible for managing and maintaining the organization’s IT infrastructure, ensuring efficient operation, security, and support of hardware, software, and network systems. This role includes troubleshooting technical issues, implementing IT solutions, and supporting end-users to maximize productivity.Key...
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Information Technology Service Delivery Manager
4 weeks ago
mumbai, India Capgemini Full timeSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA Experienced in Managing Multi Org / Global implementations of Salesforce application (Sales, Service, Health clouds) Management and be aware of KM processes that are necessary to effectively manage RUN Responsible for proactive monitoring and...
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Information Technology Support Specialist
2 weeks ago
Mumbai Metropolitan Region, India Sharp Brains Full timeJob Title: Desktop Support Engineer (On-Site Services)Job Summary:The Desktop Support Engineer will provide comprehensive on-site support for customer, delivering both proactive and responsive technical assistance to maintain and optimize end-user productivity. This role focuses on executing a broad range of IT support services, including hardware and...
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Information Technology Support Specialist
1 week ago
Mumbai Metropolitan Region, India Sharp Brains Full timeJob Title: Desktop Support Engineer (On-Site Services) Job Summary: The Desktop Support Engineer will provide comprehensive on-site support for customer, delivering both proactive and responsive technical assistance to maintain and optimize end-user productivity. This role focuses on executing a broad range of IT support services, including hardware and...
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Information Technology Executive
6 months ago
Mumbai Metropolitan Region, India Mayfair Housing Full timeSupport the implementation of Protegrity solutions. This will involve Protegrity and third-party products (i.e. operating systems, Microsoft Teams, Networking, O365 solution, etc.) configuration and some development.Required Skills: -Minimum 3+ Years’ Experience in IT Support.Understand and be able to work on Cloud technology.Strong knowledge of Networking...
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Technology Delivery Manager
6 months ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Technology Delivery Manager Function/ Department: Information Technology Job Purpose: Responsible for developing solutions based on functional specifications and technical design. Responsible for Unit/SIT and resolving bugs. Responsible for support on L2/L3 analysis production incident. Roles & Responsibilities: Good...
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Vice President
4 months ago
Mumbai Metropolitan Region, India Ampersand Group Full timeOverview: The Applications Lead - IT is a senior leadership role responsible for overseeing the development, implementation, and management of enterprise applications within the organization. This role requires a strategic thinker with strong leadership abilities and a deep understanding of business processes and technology. Key Responsibilities: Strategic...
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Vice President
4 months ago
Mumbai Metropolitan Region, India Ampersand Group Full timeOverview:The Applications Lead - IT is a senior leadership role responsible for overseeing the development, implementation, and management of enterprise applications within the organization. This role requires a strategic thinker with strong leadership abilities and a deep understanding of business processes and technology.Key Responsibilities:Strategic...
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Information technology infrastructure manager
2 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Information Technology Infrastructure Manager
2 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Senior Information Technology Manager
1 week ago
Navi Mumbai, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeJob Title: Senior Manager/Div Manager ITLocation: Mahape (Mumbai)Key Responsibilities:· Strategic Leadership: Develop and execute the IT strategy aligned with the firm’s business goals, including technology roadmaps, budgeting, and resource allocation.· Project Management: Oversee the planning, implementation, and management of IT projects, ensuring...
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Senior Information Technology Manager
1 week ago
Navi Mumbai, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeJob Title: Senior Manager/Div Manager IT Location: Mahape (Mumbai) Key Responsibilities: · Strategic Leadership: Develop and execute the IT strategy aligned with the firm’s business goals, including technology roadmaps, budgeting, and resource allocation. · Project Management: Oversee the planning, implementation, and management of IT projects,...
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Production Operations Manager
3 weeks ago
Mumbai Metropolitan Region, India SIMBOTT - Simulation Technology Full timeOrganization: SIMBOTT Technologies LLPLocation: 705, KP Aurum Business Park, Andheri Marol, Near Marol Metro Station, Mumbai, Maharashtra.About the RoleWe are seeking a highly skilled and experienced Operations Manager to assist and manage complex projects from inception to completion. The ideal candidate will possess a strong background in project...
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Production Operations Manager
2 weeks ago
Mumbai Metropolitan Region, India SIMBOTT - Simulation Technology Full timeOrganization: SIMBOTT Technologies LLP Location: 705, KP Aurum Business Park, Andheri Marol, Near Marol Metro Station, Mumbai, Maharashtra. About the Role We are seeking a highly skilled and experienced Operations Manager to assist and manage complex projects from inception to completion. The ideal candidate will possess a strong background in project...
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Service Delivery Manager
2 weeks ago
Mumbai, India Clover Infotech Pvt Ltd Full timeService Delivery Manager - Cybersecurity (Catering to BFSI customers) Role Delivery Manager - Handling Cybersecurity engagements . Location - Mumbai (Andheri / Airoli). Working Mode work from office only. Flexible to travel. Role in Nutshell.- Leading Cybersecurity engagements for BFSI customers in India.- Managing customer relationships and acting as a...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany Description Prisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date. Role Description This is a full-time on-site role for an...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany Description Prisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date. Role Description This is a full-time on-site role...