Information Technology Service Delivery Manager
1 month ago
- Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA
- Experienced in Managing Multi Org / Global implementations of Salesforce application (Sales, Service, Health clouds)
- Management and be aware of KM processes that are necessary to effectively manage RUN
- Responsible for proactive monitoring and ensuring high availability of salesforce applications
- Responsible for the delivery of all RUN scope activities like Incident, Problem, Environment and Change Management
- Responsible for quality KPIs through corrective and preventive maintenance activities by engaging in RCA/FMA process and resolutions.
- Responsible for Weekly/Monthly SLA tracking and reporting
- Must be able to drive Major Incident management process
- Ensure minimizing all backlogs of issues reported from production
- Should have strengths in project planning, resource budgeting/forecasting, estimations, and stakeholder management.
- Experience in Integration/Middleware/Automation tools/ DevOps would be an added advantage "
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Information Technology Service Delivery Manager
1 month ago
Mumbai Metropolitan Region, India Capgemini Full timeSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA Experienced in Managing Multi Org / Global implementations of Salesforce application (Sales, Service, Health clouds) Management and be aware of KM processes that are necessary to effectively manage RUNResponsible for proactive monitoring and...
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Information Technology Service Delivery Manager
4 weeks ago
Mumbai Metropolitan Region, India Capgemini Full timeSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA Experienced in Managing Multi Org / Global implementations of Salesforce application (Sales, Service, Health clouds) Management and be aware of KM processes that are necessary to effectively manage RUN Responsible for proactive monitoring and...
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Technology Delivery Manager
6 months ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Technology Delivery Manager Function/ Department: Information Technology Job Purpose: Responsible for developing solutions based on functional specifications and technical design. Responsible for Unit/SIT and resolving bugs. Responsible for support on L2/L3 analysis production incident. Roles & Responsibilities: Good...
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Information technology infrastructure manager
2 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Information Technology Infrastructure Manager
3 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Senior Information Technology Manager
2 weeks ago
Navi Mumbai, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeJob Title: Senior Manager/Div Manager ITLocation: Mahape (Mumbai)Key Responsibilities:· Strategic Leadership: Develop and execute the IT strategy aligned with the firm’s business goals, including technology roadmaps, budgeting, and resource allocation.· Project Management: Oversee the planning, implementation, and management of IT projects, ensuring...
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Senior Information Technology Manager
1 week ago
Navi Mumbai, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeJob Title: Senior Manager/Div Manager IT Location: Mahape (Mumbai) Key Responsibilities: · Strategic Leadership: Develop and execute the IT strategy aligned with the firm’s business goals, including technology roadmaps, budgeting, and resource allocation. · Project Management: Oversee the planning, implementation, and management of IT projects,...
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Service Delivery Manager
2 weeks ago
Mumbai, India Clover Infotech Pvt Ltd Full timeService Delivery Manager - Cybersecurity (Catering to BFSI customers) Role Delivery Manager - Handling Cybersecurity engagements . Location - Mumbai (Andheri / Airoli). Working Mode work from office only. Flexible to travel. Role in Nutshell.- Leading Cybersecurity engagements for BFSI customers in India.- Managing customer relationships and acting as a...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany Description Prisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date. Role Description This is a full-time on-site role for an...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany Description Prisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date. Role Description This is a full-time on-site role...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany DescriptionPrisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date.Role DescriptionThis is a full-time on-site role for an...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany DescriptionPrisma.AI is a global pioneerin Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner officesglobally,Prisma.AIhasover 125 plus deployments till date.Role DescriptionThis is a full-time on-site role for an...
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Information Technology Infrastructure Manager
3 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Information Technology Infrastructure Manager
3 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Information Technology Infrastructure Manager
3 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Information Technology Infrastructure Manager
3 weeks ago
Mumbai, India AdaniConneX Full timeThe IT Lead will be responsible for the strategic oversight and management of IT infrastructure, applications, and end-user services. This role requires a blend of technical expertise, leadership skills, and a focus on enhancing user experience while ensuring that IT solutions align with business objectives. Position requires closely working with Business...
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Information technology product manager
1 month ago
Mumbai, India Prisma.ai Full timeCompany DescriptionPrisma. AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma. AI has over 125 plus deployments till date.Role DescriptionThis is a full-time on-site role for an...
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Information Technology Product Manager
3 weeks ago
Mumbai, India Prisma.ai Full timeCompany DescriptionPrisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date.Role DescriptionThis is a full-time on-site role for an...
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Information Technology Product Manager
4 weeks ago
mumbai, India Prisma.ai Full timeCompany DescriptionPrisma.AI is a global pioneer in Visual AI , specialising in predictive technology for body behavioural analysis, sentiment analysis, OCR, Video, Face and Object recognition. With 6 Global Offices and 17 partner offices globally, Prisma.AI has over 125 plus deployments till date.Role DescriptionThis is a full-time on-site role for an...
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Manager, Managed Services Client Delivery
5 months ago
Mumbai, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...