Sales Support Coordinator

2 days ago

Hebbal, India Mikrotek Machines Ltd. Full time

1. Administrative and Operational Support:

  • Sales Documentation: Prepare, review, and maintain sales contracts, proposals, and other crucial sales documents.
  • Data Management: Accurately enter and update customer information, sales data, and leads into a CRM (Customer Relationship Management) system.
  • Reporting: Generate regular sales reports, analyses, and forecasts to help the Sales Director track performance against targets. This includes reports on sales activity, pipeline status, and customer acquisition.
  • Scheduling and Coordination: Manage the Sales Director's calendar, schedule meetings with clients and internal teams, and coordinate travel arrangements.

2. Client and Customer Interaction:

  • Point of Contact: Act as a primary point of contact for clients, handling inquiries, addressing concerns, and providing excellent customer service.
  • Order Processing: Oversee the entire order-to-delivery process, from receiving a purchase order to coordinating with logistics and finance to ensure timely and accurate delivery.
  • Issue Resolution: Proactively identify and resolve customer issues related to orders, billing, or product availability, escalating complex problems to the Sales Director when necessary.

3. Sales Team Collaboration:

  • Team Support: Provide direct support to the sales team by preparing presentations, managing sales materials, and ensuring they have all the necessary resources to close deals.
  • Communication: Act as a liaison between the sales team and other departments (e.g., marketing, finance, and product teams) to streamline communication and resolve cross-functional issues.
  • Training and Onboarding: Assist in the onboarding of new sales team members by providing them with necessary documentation, training materials, and system access.

4. Strategic Support to the Sales Director:

  • Market Research: Conduct basic market research and competitive analysis to provide the Sales Director with insights into market trends and opportunities.
  • Performance Monitoring: Help the Sales Director monitor key performance indicators (KPIs) and sales targets, providing regular updates on team and individual performance.
  • Project Management: Assist in the planning and execution of sales projects, campaigns, and events.
  • Pipeline Management: Help the Sales Director manage the sales pipeline by tracking the progress of leads and opportunities, ensuring they move efficiently through the sales funnel.

Job Type: Full-time

Pay: Up to ₹28,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • Are you ready to relocate?(Near Hebbal, Bangalore)

Work Location: In person

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