Consultant – IT Support Analyst

1 month ago

gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant – IT Support Analyst

Responsibilities:

Provide first level IT support within the agreed SLAs, covering PC, mobile device, communication systems and application software. Resolve and report on any issues or potential issues with Dentsply Sirona network and infrastructure. To build, configure, install and patching corporate devices ready for end user. User management and administration (Security and Access) Liaising with other internal support teams towards resolution of incidents/requests. Assist in the enforcement of IT Security Policy and Operations. Keep the stakeholders and other members of the IT department informed of progress as appropriate. Complete thorough documentation of incidents/request in ticket system, to ensure proper tracking of status, root cause resolution, and/or correct application of workarounds, etc. Delivery of excellent service to customers (internal and external) Assist in creation of the IT Support knowledge base. Onsite support as needed for Deployments/Changes

Qualifications we seek in you

Minimum qualifications:

Good Experience IT Compliance, IT Security or IT Audit/Risk or combination thereof Expertise in IT, specifically in the end user support & ITIL environment Excellent communication and interpersonal skills, and ability to interact effectively with a broad range of people in professional manner. Analytical and Problem-solving skills, Precision, Reliability, dynamism and flexibility. Experience of supporting core technologies such as Microsoft 365, Windows 10, Windows Server, Active Directory, SCCM, Intune, etc. Experience of LAN/WAN technologies, troubleshooting and setup. Preferred: Bachelors degree in Computer Science or similar field, ITIL V3/V4 Foundation. Strong writing/documentation skills required Strong verbal communication required Preferred: CIA/CISA/CISSP/CIPT/GRCP certification or working toward certification (one of these)

Languages : Must be highly fluent in English, additional languages would be highly preferred.

Coverage: Primary India time zone

Preferred qualifications :

Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude

  • Consultant – IT Support Analyst

    2 months ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Consultant – IT Support Analyst

    2 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Consultant – IT Support Analyst

    19 hours ago

    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • IT Support Analyst

    2 months ago

    gurugram, India Comaea Consulting Full time

    ComaeaConsulting has been retained exclusively for a new opportunity witha MNC in the shippingindustry.ITSupport Analyst (Based inGurgaon) ORGANIZATION: Reportingto the IT Manager inIndiayouwill be part of the core IT team which will be responsible toaddress the IT service requests challenges and systemrelated issuesof the employees in Delhi India and global...

  • SAP PaPM Consultant

    6 days ago

    gurugram, India Quess IT Staffing Full time

    We are Looking SAP PaPM Consultant.Location : Exp : 4yrs +. Notice Period : max 30days. Qualifications : - Bachelor's or Master's degree in technical or business discipline or equivalent experience.- Minimum 4+ year TechnoFunctional SAP Finance experience.- Minimum 2-3+ years of proven experience as an SAP PaPM Systems Analyst, Developer or Consultant...

  • Production Support Analyst

    2 months ago

    Gurugram, India NatWest Digital X Full time

    Join us as a Production AnalystThis is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes...

  • System Support Analyst – IT Infrastructure

    1 month ago

    gurugram, India Milliman Full time

    Job Details We are seeking a highly skilled System Support Analyst to join our team. As a System Support Analyst, you will be responsible for installing, configuring, and maintaining operating systems, application software, and system management tools. Additionally, you will provide technical support to users, participate in the design of...

  • System Support Analyst – IT Infrastructure

    2 months ago

    Gurugram, India Milliman Full time

    Job Details We are seeking a highly skilled System Support Analyst to join our team. As a System Support Analyst, you will be responsible for installing, configuring, and maintaining operating systems, application software, and system management tools. Additionally, you will provide technical support to users, participate in the design of information...

  • System Support Analyst – IT Infrastructure

    2 weeks ago

    Gurugram, India Milliman Full time

    Job Details We are seeking a highly skilled System Support Analyst to join our team. As a System Support Analyst, you will be responsible for installing, configuring, and maintaining operating systems, application software, and system management tools. Additionally, you will provide technical support to users, participate in the design of information...

  • Sr Security Analyst

    4 weeks ago

    Gurugram, India Career Stone Consultant Full time

    Qualys Support - SME ( Looking for a Client which is a globally active high-tech company headquartered Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years with more than 12,600 employees worldwide. ) Objective Of This Role Qualys global infrastructure setup...

  • Sr Security Analyst

    4 weeks ago

    Gurugram, India Career Stone Consultant Full time

    Qualys Support - SME ( Looking for a Client which is a globally active high-tech company headquartered Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years with more than 12,600 employees worldwide. )Objective Of This RoleQualys global infrastructure setup in...

  • Sr Security Analyst

    4 weeks ago

    Gurugram, India Career Stone Consultant Full time

    Qualys Support - SME ( Looking for a Client which is a globally active high-tech company headquartered Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years with more than 12,600 employees worldwide. )Objective Of This RoleQualys global infrastructure setup in...

  • Customer Support Executive

    3 days ago

    gurugram, India TechFun consultant Full time

    Company Overview Welcome to TECH FUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering...

  • Product Support Analyst

    3 weeks ago

    Gurugram, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll Do on a...

  • Product Support Analyst

    3 weeks ago

    gurugram, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll Do on a...

  • Technical Business Analyst

    2 months ago

    gurugram, India Huquo Full time

    Technical Business Analyst Job Description :We are looking for an experienced and versatile technical business analyst to improve our information technology systems. In this role, your duties will include developing software programs to improve our business operations. You may also be required to provide training.To ensure success as a technical business...

  • Production Support Executive

    3 weeks ago

    Gurugram, Haryana, India INK IT SOLUTIONS Full time

    Hi All, We're Looking for **Loan Origination System (LOS) Production** Support Consultant for Gurgaon location with minimum 4+ yrs Experience of supporting LOS journey of secured business. Domain understanding. Basic understanding of sales, credit and operations functioning. Understanding Application support (production/pre-prod and UAT) instances Basic...

  • Associate Consultant

    1 month ago

    gurugram, India Trinity Life Sciences Full time

    Position Summary We are currently seeking a Competitive Intelligence (CI) Associate Consultant to support Trinity’s strategic advisory (SA) teams with research support activities. Position Responsibilities Conduct secondary desk research using multiple data sources (Cortellis, clinicaltrials.gov, analyst reports, others) Develop competitive...

  • Associate Consultant

    2 months ago

    Gurugram, India Trinity Life Sciences Full time

    Position Summary We are currently seeking a Competitive Intelligence (CI) Associate Consultant to support Trinity’s strategic advisory (SA) teams with research support activities. Position Responsibilities Conduct secondary desk research using multiple data sources (Cortellis, clinicaltrials.gov, analyst reports, others) Develop competitive...

  • Associate Consultant

    2 weeks ago

    Gurugram, India Trinity Life Sciences Full time

    Position Summary We are currently seeking a Competitive Intelligence (CI) Associate Consultant to support Trinity’s strategic advisory (SA) teams with research support activities. Position Responsibilities Conduct secondary desk research using multiple data sources (Cortellis, clinicaltrials.gov, analyst reports, others) Develop competitive...