Product Manager – Customer Solutions
4 weeks ago
We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other cross-functional teams to ensure the consistent delivery of high-impact product improvements and professional services projects, aligned with customer SLAs.
Key Responsibilities
Rapid Requests
- Own and manage the product backlog of small high impact feature improvement ideas submitted through the Idea Management platform.
- Translate small high-impact ideas into product requirements and work with the development team to plan and deliver continuous product enhancements.
Professional Services
- Manage professional services projects such as new product deployments and data management implementations.
- Coordinate with cross-functional teams including product experts, analytics, UX, engineering, and enablement to deliver tailored solutions.
Best Practices & Strategic Execution
- Conduct customer interviews and deep-dive analysis to understand needs and pain points.
- Apply project management best practices to ensure high-quality, timely delivery of customer commitments.
- Track and report on post-release performance to assess customer adoption and success of delivered features or services.
Required Experience
- 5+ years of overall industry experience, including at least 3 years in a Product Owner/Business Analyst role within an IT/Software product company.
- Proven success in managing multiple concurrent projects or product tracks.
- Hands-on experience working across the full product lifecycle in collaboration with technical and business teams.
- Experience in interacting directly with customers and senior leadership stakeholders.
Skills & Competencies
- Strong analytical thinking, problem-solving, and structured decision-making.
- Deep understanding of Agile methodologies, Product Thinking, SDLC, and modern project management practices.
- Excellent communication, presentation, and stakeholder management skills.
- Demonstrated ability to prioritize effectively, negotiate trade-offs, and drive outcomes.
- Proficient in planning, execution, and reporting on product and project delivery metrics.
What Success Looks Like
- Increased velocity of idea-to-launch cycle for customer-facing improvements.
- Seamless execution of professional services projects with high customer satisfaction.
- A well-maintained backlog and clear prioritization across all streams.
-
Product Manager – Customer Solutions
1 day ago
Coimbatore, Tamil Nadu, India Responsive Full time US$ 90,000 - US$ 1,20,000 per yearAbout the RoleWe are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...
-
Product Manager – Customer Solutions
3 weeks ago
Coimbatore, India Responsive Full timeAbout the Role We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...
-
Product Manager – Customer Solutions
3 weeks ago
Coimbatore, India Responsive Full timeAbout the Role We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...
-
Product Manager – Customer Solutions
4 weeks ago
Coimbatore, India Responsive Full timeAbout the RoleWe are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...
-
Product manager – customer solutions
3 weeks ago
Coimbatore, India Responsive Full timeAbout the RoleWe are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...
-
Coimbatore, India Responsive Full timeAbout the job:About the Role:We are looking for a dynamic and detail-oriented Product Manager Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements.This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering,...
-
Solution Architect
7 days ago
Coimbatore, India Ultrafly Solutions private limited Full timeSolution Architect We are looking for world-class talent to join a crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first...
-
Sales Manager – Industrial AI Solutions
7 days ago
Coimbatore, Tamil Nadu, India vsupport solutions consultancy Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title:Sales Manager – Industrial AI SolutionsLocation: Coimbatore, India.Department: Sales & Business DevelopmentReports to: Director of Sales / Head of Business DevelopmentType: Full-timeAbout Us:We are a fast-growing AI company focused on revolutionizing industrial safety. Our proprietary AI solutions harness computer vision,machine learning, and IoT...
-
Product Manager
6 days ago
Coimbatore, Tamil Nadu, India Greenbotz Platform Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Greenbotz Platform Private Limited, we are pioneers in integrated facility management, ERP solutions for small-scale enterprises, and advanced technologies including IoT, robotics, AR, VR, and video analytics. Our mission is to empower businesses with innovative solutions that streamline operations, enhance productivity, and elevate...
-
OneData Software Solutions
3 weeks ago
Coimbatore, India OneData Software Solutions Full timeCompany Description:OneData Software Solutions is a leading software development company specializing in big data analytics. Headquartered in the US with a regional office in Coimbatore, we have been empowering clients since 2009 with advanced strategies for optimizing their data. We are dedicated to timely delivery and high-quality outcomes, focusing on...
