Product Manager – Customer Solutions

1 week ago

Coimbatore, Tamil Nadu, India Responsive Full time US$ 90,000 - US$ 1,20,000 per year

About the Role

We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other cross-functional teams to ensure the consistent delivery of high-impact product improvements and professional services projects, aligned with customer SLAs.

Key Responsibilities

Rapid Requests

  • Own and manage the product backlog of small high impact feature improvement ideas submitted through the Idea Management platform.
  • Translate small high-impact ideas into product requirements and work with the development team to plan and deliver continuous product enhancements.

Professional Services

  • Manage professional services projects such as new product deployments and data management implementations.
  • Coordinate with cross-functional teams including product experts, analytics, UX, engineering, and enablement to deliver tailored solutions.

Best Practices & Strategic Execution

  • Conduct customer interviews and deep-dive analysis to understand needs and pain points.
  • Apply project management best practices to ensure high-quality, timely delivery of customer commitments.
  • Track and report on post-release performance to assess customer adoption and success of delivered features or services.

Required Experience

  • 5+ years of overall industry experience, including at least 3 years in a Product Owner/Business Analyst role within an IT/Software product company.
  • Proven success in managing multiple concurrent projects or product tracks.
  • Hands-on experience working across the full product lifecycle in collaboration with technical and business teams.
  • Experience in interacting directly with customers and senior leadership stakeholders.

Skills & Competencies

  • Strong analytical thinking, problem-solving, and structured decision-making.
  • Deep understanding of Agile methodologies, Product Thinking, SDLC, and modern project management practices.
  • Excellent communication, presentation, and stakeholder management skills.
  • Demonstrated ability to prioritize effectively, negotiate trade-offs, and drive outcomes.
  • Proficient in planning, execution, and reporting on product and project delivery metrics.

What Success Looks Like

  • Increased velocity of idea-to-launch cycle for customer-facing improvements.
  • Seamless execution of professional services projects with high customer satisfaction.
  • A well-maintained backlog and clear prioritization across all streams.

  • Product Manager – Customer Solutions

    2 weeks ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    About the RoleWe are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other...

  • Dynamic Product Manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeProductManager Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job OverviewWe are seeking a seasoned Product Manager to drive and manage key workstreams, ensuring consistent delivery of high-impact product improvements and professional services projects aligned with customer service level agreements.The ideal candidate will have experience in managing multiple concurrent projects or product tracks, with a proven track...

  • Product Solutions Lead

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeSolution Full time ₹ 15,00,000 - ₹ 25,00,000

    Customer Solutions ManagerWe are seeking a seasoned professional to lead our customer solutions initiatives, driving innovation and excellence in product management.Key Responsibilities:Manage cross-functional workstreams to deliver high-impact product improvements and professional services projects.Collaborate with teams to plan and execute continuous...

  • Custom Product Manager

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeCustomizer Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OverviewWe seek a detail-driven professional to lead the custom order lifecycle from client brief to delivery.Key Responsibilities:Manage end-to-end execution of custom rug orders, including design interpretation, sampling, costing, production timelines, and final delivery.Coordinate with clients, designers, and internal teams to understand...

  • Product Manager

    1 week ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other cross-functional...

  • Digital Product Solutions Lead

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeSolution Full time ₹ 1,50,00,000 - ₹ 1,85,00,000

    Product Solutions ManagerWe are seeking a highly skilled and customer-focused Product Solutions Manager to bridge the gap between our customers' needs and our product development teams.This role is central to ensuring our solutions deliver maximum value to clients — particularly in the government sector — while aligning with our product vision and...

  • Product Manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    About the job:About the Role:We are looking for a dynamic and detail-oriented Product Manager Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements.This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering,...

  • Product Manager

    2 days ago

    Coimbatore, Tamil Nadu, India Responsive Full time

    About the Role We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and...

  • Product Manager

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeMerchandising Full time ₹ 40,00,000 - ₹ 80,00,000

    Role OverviewA key player will be responsible for managing customer expectations, communicating effectively, and overseeing production timelines. Their daily tasks include ensuring smooth operations, collaborating with buyers and suppliers, and delivering exceptional customer service.Detailed ResponsibilitiesThis full-time on-site role requires a...

  • Product Sales Manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India Info Way Solutions Full time

    Hi,We are hiring Product Sales Manager.As a Product Sales Manager, you will spearhead our sales efforts to drive the growth of our product line. You will lead a dynamic sales team, develop strategies to boost revenue, and nurture client relationships. This role requires a comprehensive understanding of the market and the ability to identify opportunities...