Senior Manager
1 month ago
A Position Overview
Position Title
Program Management
Department
TDA- BSG
Level/ Band
SM
Role Summary :
B Organizational Relationships
Reports to
VP / SVP
Supervises
1 SM / AVP
C Job Dimensions
Geographic Area Covered
Mumbai
Internal Stakeholders
TDA-BSG and all other TATA AIA internal departments
External Stakeholders
Partners
D Key Result Areas
1
Ensure that projects are delivered on time meeting high-quality standards.
2
Set program goals and objectives in consultation with Technology leads and business counterparts
3
Communications skills and clearness in reporting and communication
4
Manage delivery with high quality as per stringent product delivery deadlines
5
Learn and use new technologies, protocols, libraries, or even languages as needed.
E Competencies ( Please copy paste from Competency Dictionary)
Competency For
Proficiency Scale
Proficiency Scale Description
Timely Decision Making
5
Uses experience and industry awareness while taking decisions
to help improve effectiveness and output.
Displays strong analytical skills to identify emerging trends and
patterns and anticipates potential problems / issues.
Solves problems even in ambiguous or risk situations by selecting
a course of action based on logical assumptions and factual
information, taking into consideration resource constraints and
organizational values to solve problems, in line with the set
regulations and guidelines.
Encourages others to take calculated decisions after evaluating
the pros and cons.
Functional Excellence
4
Displays a clear understanding of the processes, regulatory
framework & market awareness pertaining to own and related
markets and helps the team to gain knowledge.
Uses business/market awareness and information made
available by various processes to enhance overall effectiveness
of the function/department and to re-engineer processes.
Identify potential hurdles and sets appropriate milestones,
systems and processes for others to follow and monitors their
progress against the set milestones.
Drive for Results
5
Guides organizational initiatives ensuring effective planning and
resource utilization.
Inspires team to proactively deliver results even in new
situations without losing focus on process discipline.
Creates a high-performance work climate for individuals and
teams to deliver by synergizing multiple systems and
departments
Customer Focus and Consumer Focus
4
Analyzes the market trends, anticipates customer needs and
adopts the best solutions that will exceed the customer
expectations while meeting organizational SOP's.
Stretches self and team to deliver customer delight.
Building and
Managing Relationships
5
Establishes long term partnerships with all the parties who can
play a pivotal role in guarding the business interest of the
organization with a focus on developing mutually beneficial
relationships.
Presents information persuasively, with skill and power, seeking
to influence an audience of critical importance.
Is able to deliver difficult or ambiguous messages with clarity,
tact and diplomacy.
Is able to convey the right message to the right person in the
right context.
Taking Ownership
5
Leads by example and puts in place strategies and processes
to fosters a culture of accountability for focused working, to
ensure achievement of the tasks within the quality, time and
budgetary parameters within the team.
G Skills Required
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising/Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
H Incumbent Characteristics
Essential
Desired
Qualification
Graduate /Post Graduate
BE / BTech with MBA / PGDM from reputed institute.
Experience
12 to 20 years of relevant IT experience
Good to have experience in running digital business, leading transformation programs
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