Technical Support Engineer

3 weeks ago

Any Location, India CAMSDATA TECHNOLOGIES INDIA PVT LTD Full time

1. Server Administration :

- Operating Systems: Proficiency in various server operating systems such as Windows Server, Linux, Unix, etc.

- Configuration Management: Skills in setting up and managing server configurations.

2. Networking:

- TCP/IP: Understanding of the TCP/IP protocol suite and networking fundamentals.

- Firewalls and Security: Knowledge of network security principles and firewalls.

3. Hardware Knowledge:

- Server Hardware: Familiarity with different server hardware components and their functionalities.

4. Virtualization :

- Virtualization Technologies: Experience with virtualization platforms like VMware, Hyper-V, or KVM.

5. Scripting and Automation :

- Scripting Languages : Proficiency in scripting languages like PowerShell, Bash, or Python for automation and task scripting.

6. Monitoring and Performance Tuning :

- Performance Monitoring: Ability to monitor server performance and implement optimizations.

- Troubleshooting: Effective troubleshooting skills for identifying and resolving server-related issues.

7. Storage Management :

- Storage Technologies: Understanding of storage systems and technologies, including SAN and NAS.

8. Security Practices :

- Access Controls: Knowledge of access control and authentication mechanisms.

- Security Best Practices: Implementation of security best practices for servers.

9. Backup and Recovery :

- Backup Strategies: Understanding of backup and recovery strategies to ensure data integrity.

10. Communication and Documentation :

- Documentation Skills : Clear documentation of system configurations, processes, and procedures.

- Communication Skills: Effective communication to collaborate with cross-functional teams and stakeholders.

11. Problem Solving :

- Analytical Thinking : Strong analytical skills to diagnose and solve complex server-related issues.

12. Project Management :

- Project Planning: Basic project management skills for coordinating server-related projects.
13.

Continuous Learning :

- Adaptability: Willingness to learn and adapt to new technologies and industry trends.

- Having a combination of these technical and soft skills is crucial for a system engineer working with servers to ensure efficient and secure system operations.

Skills Required :

Candidates are expected to possess skills and knowledge in the following areas :

- RAID setup or basic server hardware

- Understanding of server operations or practical experience with server systems

- Hardware experience or skills with switches and routers Skills to support Fortune 500 enterprise accounts

- Familiarity with Integrated Lights-Out (ILO)

- Proficiency in RAID configurations

- Knowledge of server and computer components

- Experience with rack-mounted equipment

- Previous exposure to an Enterprise Server

- Out-of-the-box problem-solving skills

- Troubleshooting experience

- Analytical skills

- Ticket handling experience

Additional Knowledge that will be an Advantage :

1. L2 Expertise in Cisco/Flex/Juniper/GPU

2. Server Components experience

(ref:hirist.tech)

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