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Technical Support Engineer

3 months ago

Any Location, India CAMSDATA TECHNOLOGIES INDIA PVT LTD Full time

Server Administration :

  • Operating Systems: Proficiency in various server operating systems such as Windows Server, Linux, Unix, etc.
  • Configuration Management: Skills in setting up and managing server configurations.

Networking:

  • TCP/IP: Understanding of the TCP/IP protocol suite and networking fundamentals.
  • Firewalls and Security: Knowledge of network security principles and firewalls.

Hardware Knowledge:

  • Server Hardware: Familiarity with different server hardware components and their functionalities.

Virtualization :

  • Virtualization Technologies: Experience with virtualization platforms like VMware, Hyper-V, or KVM.

Scripting and Automation :

  • Scripting Languages : Proficiency in scripting languages like PowerShell, Bash, or Python for automation and task scripting.

Monitoring and Performance Tuning :

  • Performance Monitoring: Ability to monitor server performance and implement optimizations.
  • Troubleshooting: Effective troubleshooting skills for identifying and resolving serverrelated issues.

Storage Management :

  • Storage Technologies: Understanding of storage systems and technologies, including SAN and NAS.

Security Practices :

  • Access Controls: Knowledge of access control and authentication mechanisms.
  • Security Best Practices: Implementation of security best practices for servers.

Backup and Recovery :

  • Backup Strategies: Understanding of backup and recovery strategies to ensure data integrity.

Communication and Documentation :

  • Documentation Skills : Clear documentation of system configurations, processes, and procedures.
  • Communication Skills: Effective communication to collaborate with crossfunctional teams and stakeholders.

Problem Solving :

  • Analytical Thinking : Strong analytical skills to diagnose and solve complex serverrelated issues.

Project Management :

  • Project Planning: Basic project management skills for coordinating serverrelated projects.
13.

Continuous Learning :

  • Adaptability: Willingness to learn and adapt to new technologies and industry trends.
  • Having a combination of these technical and soft skills is crucial for a system engineer working with servers to ensure efficient and secure system operations.

Skills Required :
Candidates are expected to possess skills and knowledge in the following areas :

  • RAID setup or basic server hardware
  • Understanding of server operations or practical experience with server systems
  • Hardware experience or skills with switches and routers Skills to support Fortune 500 enterprise accounts
  • Familiarity with Integrated Lights-Out (ILO)
  • Proficiency in RAID configurations
  • Knowledge of server and computer components
  • Experience with rackmounted equipment
  • Previous exposure to an Enterprise Server
  • Outofthebox problemsolving skills
  • Troubleshooting experience
  • Analytical skills
  • Ticket handling experience

Additional Knowledge that will be an Advantage :

  • L2 Expertise in Cisco/Flex/Juniper/GPU
  • Server Components experience)