Technical Support Engineer

About the job :Responsibilities :- Engage in technical troubleshooting and problem resolution.- Analyze UI code (mobile or portal) and backend services (Node JS, Python, etc.).- Create DT synthetics, SPLUNK-based monitoring, Tealeaf monitors and reports, and perform advanced SPLUNK querying.- Investigate technical issues impacting databases, caching,...

Experience Requirement:- Minimum 7 years of experience in leading Teamcenter Level 3 (L3) support, with hands-on expertise in integration solutions, BMIDE, ITK customization, and SOA.Role Overview: As a Teamcenter Lead specializing in Level 3 (L3) support, you will be responsible for providing advanced technical support and guidance to resolve complex...

Technical Support Specialist (DICOM/PACS)Experience : 5 to 10 yearsJob Description :Position Overview :We are seeking an experienced Technical Support Specialist with expertise in troubleshooting DICOM and PACS systems. The ideal candidate will have 5 to 10 years of relevant experience in providing technical support, diagnosing issues, and resolving customer...

Hiring for Machine Learning Engineer for Remote LocationExperience: Total 7+ Years of experience Notice Period: Immediate to 30 daysLocation- RemoteJob Description:Role Summary:We are seeking a Machine Learning Engineer (MLE) who will play a critical role in developing and implementing machine learning solutions that drive innovation and efficiency across...

About the job :We are looking for a well-rounded customer facing professional to join our SRE team. The right candidate for this role will be passionate about helping customers deploy/maintain/troubleshoot distributed services/applications in the cloud and on-premise infrastructure. You will be responsible for the big picture of how the services in the...

Technical Support Engineer - Messaging Vonage Customer Care Mission We help our customers create innovative and delightful customer experiences using our programmable communication building blocks. Through a choice of support offerings, we provide top-tier support for developers and enterprises. Our global technical team, skilled in...

Job Description : - Your responsibilities include working directly with customers at a technical level to diagnose, reproduce, and resolve in-field software and hardware issues- Resolve simple and complex customer technical issues either on-site or via telephone, chat applications, or other remote applications- Research customer technical issues promptly...

Job Description :The L1 Support Specialist plays a crucial role in providing first-line technical assistance and support to end-users encountering operational issues. This position requires a solid foundation in Linux systems, along with the ability to troubleshoot hardware, software, and network problems. The incumbent will ensure seamless operations within...

The team: The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India). What your day will look like: Technical support: ...

Job Description : Experience : 5+. Relevant Years. Mandatory skills : - Candidate should have experience on Oracle PLSQL, ETL , Database performance Tuning, Database internals and architectures.- Should have experience on Problem Solving, handling big data volumes, Data warehousing concepts. - Ability to handle large volumes of data Familiarity with data...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Overview: We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing solutions to uphold...

Collaborate with the production support team to provide coverage during shifts and respond to off-hour production emergencies promptly and effectively.Monitor the production environment continuously to ensure smooth functioning of systems and applications, promptly addressing any issues or alerts that arise.Develop complex queries for analysis, monitoring,...

Collaborate with the production support team to provide coverage during shifts and respond to off-hour production emergencies promptly and effectively.Monitor the production environment continuously to ensure smooth functioning of systems and applications, promptly addressing any issues or alerts that arise.Develop complex queries for analysis, monitoring,...

Role : Tier 2 Engineer Experience Required : 10+Years. Shift : Night Shift ( EST, CST, PST) Work from Office (Two way cab facility is provided) Location : Bangalore Key Responsibilities : - Delivering top-tier support for complex, urgent issues through phone, email, and remote assistance.- Take ownership of Technical Escalations from Tier 1 engineers, assume...

Associate Engineer Technical Support | Bangalore Function - Infrastructure Job Profile: Associate Engineer Technical Support with Desktop Support knowledge Requirements: Should have 2+ years of experience in Desktop Support, Installation, and troubleshooting

Job Description : - Insurance domain knowledge with Property & Casualty background.- Very good understanding of Guidewire framework, implementation and components.- Detail understanding of Guidewire InsuranceSuite - Policy Center and Billing Center.- Should have knowledge on Admin data loading.- Strong knowledge in Guidewire platform (Gosu scripting / UI /...

Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

Job description: The Software consulting engineering team/Technical support team is responsible for coming up with solutions to help empower our customers in solving their application software and infrastructure monitoring requirements. You may be given tasks in helping customers who report problems by either providing them solutions without requiring any...

Role: Technical support EngineerYears of Experience: In an approximate range of 2 to 6 years.Key Skills: Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.Location: Bangalore, India and Continental US  Candidate must have min 2-4 years of experience in Technical support using different support channels like Chat,...