Service Desk Agent

Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 yearsRole descriptions: Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

Role: Service Desk Agent Location: Chennai/ BangaloreExp- 3-8 yearsDesired Competencies:Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...

TCS Walkin Drive-Service Desk Agent Greetings from TCS!! !TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...

TCS Walkin Drive-Service Desk Agent Greetings from TCS!! !TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...

Role: Service Desk AgentLocation: Chennai/ BangaloreExp- 3-8 yearsDesired Competencies:- Should be customer centric and understand the Service Desk (SD) support function. - Candidate should be proficient in written and verbal English to provide the required IT services. - Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...

Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:-...

TCS Walkin Drive- Service Desk AgentGreetings from TCS!!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...

TCS Virtual Opportunity forService desk agentGreetings from TCS!! !Positi on:Service desk agent Keywords -ITIL processes, windows 10, MS Office applications and Operating Systems troubleshooting Team Lead, customer engagement, Windows 10, Intune, SCCM, ITIL service delivery Experien ce: 3 to 7 years Locati on: ChennaiJob DescriptionMust-HaveMinimum 5 mandate...

TCS Virtual Opportunity forService desk agentGreetings from TCS!! !Positi on:Service desk agent Keywords -ITIL processes, windows 10, MS Office applications and Operating Systems troubleshooting Team Lead, customer engagement, Windows 10, Intune, SCCM, ITIL service delivery Experien ce: 3 to 7 years Locati on: ChennaiJob DescriptionMust-HaveMinimum 5 mandate...

Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:Serve...