Engagement Manager

1 month ago

Delhi, India OnebyZero Pte Ltd. Full time
Job DescriptionThe Role: Engagement Manager

As an Engagement Manager, you will play a pivotal role in overseeing the successful execution of complex enterprise data and analytics/AI/ML projects in a cloud environment, particularly within telecommunications, banking, or retail sectors. You will be responsible for managing all aspects of the project, including budget, timeline, resources, and customer satisfaction. Additionally, you will act as the primary liaison between stakeholders, ensuring effective communication and resolution of project issues and risks.

Project Oversight:

Lead the overall project management process, including resources management, budget allocation, timeline management, resource allocation, and billing.

Ensure adherence to project scope and objectives, managing changes effectively to mitigate risks and maintain customer satisfaction.

Utilize various methodologies beyond Scrum, tailored to the specific needs of each project, to optimize project delivery and outcomes.

Stakeholder Management:

Manage relationships with internal and external stakeholders, ensuring alignment of expectations and effective communication of project progress, issues, and risks.

Engage with customer stakeholders to address project issues, mitigate risks, and ensure alignment with business objectives and requirements.

Scope Management:

Define and manage the project scope, ensuring that requirements are accurately captured, documented, and delivered.

Proactively identify and address scope creep, managing changes through formal change control processes to minimize impact on project timelines and budget.

Coordination and Collaboration:

Coordinate with other projects or teams, as necessary, to manage dependencies and ensure alignment of efforts across multiple initiatives.

Foster collaboration and communication among project team members, promoting a cohesive and efficient working environment.

Requirements

Qualifications:

Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field; Master's degree preferred.

3-5 years (or more) of experience managing complex enterprise data and analytics/AI/ML projects in a cloud environment, preferably within telecommunications, banking, or retail industries.

Strong understanding of project management principles, methodologies, and best practices, with the ability to adapt approaches to suit project needs.

Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

Proven ability to manage project scope, budget, timeline, and resources to deliver successful outcomes.

Demonstrate leadership capabilities, with the ability to motivate and inspire team members to achieve project goals.

Proficiency in project management tools, cloud technologies, and analytics/AI/ML platforms.

Project Management Professional (PMP) certification or equivalent preferred.

Benefits

We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth. You'll have the opportunity to work with a team of industry experts on exciting projects that transform businesses and create significant value. Join us to revolutionise the way companies leverage technology for digital transformation.

OnebyZero is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

RequirementsAs an Engagement Manager, you will play a pivotal role in overseeing the successful execution of complex enterprise data and analytics/AI/ML projects in a cloud environment, particularly within telecommunications, banking, or retail sectors. You will be responsible for managing all aspects of the project, including budget, timeline, resources, and customer satisfaction. Additionally, you will act as the primary liaison between stakeholders, ensuring effective communication and resolution of project issues and risks. Key Responsibilities Project Oversight: Lead the overall project management process, including resources management, budget allocation, timeline management, resource allocation, and billing. Ensure adherence to project scope and objectives, managing changes effectively to mitigate risks and maintain customer satisfaction. Utilize various methodologies beyond Scrum, tailored to the specific needs of each project, to optimize project delivery and outcomes. Stakeholder Management: Manage relationships with internal and external stakeholders, ensuring alignment of expectations and effective communication of project progress, issues, and risks. Engage with customer stakeholders to address project issues, mitigate risks, and ensure alignment with business objectives and requirements. Scope Management: Define and manage the project scope, ensuring that requirements are accurately captured, documented, and delivered. Proactively identify and address scope creep, managing changes through formal change control processes to minimize impact on project timelines and budget. Coordination and Collaboration: Coordinate with other projects or teams, as necessary, to manage dependencies and ensure alignment of efforts across multiple initiatives. Foster collaboration and communication among project team members, promoting a cohesive and efficient working environment.

  • Tax Manager

    1 month ago

    Delhi, India GST Manager Full time

    Job Title: Taxation ManagerWe are seeking a highly motivated Chartered Accountant to join our team as a Taxation Manager. If you are passionate about tax management and eager to take your career to the next level, this is the opportunity for you.Key Responsibilities:- Lead and mentor a team of tax analysts.- Manage and oversee:- Income Tax Filing- Tax...

  • Tax Manager

    1 month ago

    Delhi, India GST Manager Full time

    Job Title: Taxation Manager We are seeking a highly motivated Chartered Accountant to join our team as a Taxation Manager. If you are passionate about tax management and eager to take your career to the next level, this is the opportunity for you. Key Responsibilities: - Lead and mentor a team of tax analysts. - Manage and oversee:- Income Tax Filing- Tax...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India MoEngage Inc. Full time

    About MoEngageMoEngage is a cutting-edge customer engagement platform designed for marketers and product owners who prioritize customer satisfaction. We specialize in delivering personalized communication at a large scale through various channels like mobile push, email, in-app messaging, web push, on-site messages, and SMS. Our AI-driven solutions help...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India LTIMindtree Full time

    RESPONSIBILTIES15+ Years of experience in delivery management with 10+ years inIT services , preferably in BFS domainRooted in Delhi NCR, understands the customer behavior and talent dynamics of this marketSelf-driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India LTIMindtree Full time

    15+ Years of experience in delivery management with 10+ years inIT services , preferably in BFS domainRooted in Delhi NCR, understands the customer behaviour and talent dynamics of this marketSelf driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional teamsHave exceled in...

  • Engagement Manager

    4 weeks ago

    Delhi, India LTIMindtree Full time

    RESPONSIBILTIES15+ Years of experience in delivery management with 10+ years inIT services , preferably in BFS domainRooted in Delhi NCR, understands the customer behavior and talent dynamics of this marketSelf-driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional...

  • Engagement Manager

    6 days ago

    Delhi, Delhi, India MoEngage Inc. Full time

    About MoEngageMoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage...

  • Engagement Manager

    4 weeks ago

    Delhi, India LTIMindtree Full time

    RESPONSIBILTIES15+ Years of experience in delivery management with 10+ years in IT services, preferably in BFS domainRooted in Delhi NCR, understands the customer behavior and talent dynamics of this marketSelf-driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional...

  • Engagement Manager

    4 weeks ago

    delhi, India LTIMindtree Full time

    RESPONSIBILTIES 15+ Years of experience in delivery management with 10+ years in IT services , preferably in BFS domain Rooted in Delhi NCR, understands the customer behavior and talent dynamics of this market Self-driven individual who can drive and deliver engagements independently Understand the dynamics of matrix organizations and lead cross functional...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India OnebyZero Pte Ltd. Full time

    Job DescriptionThe Role: Engagement ManagerAs an Engagement Manager, you will play a pivotal role in overseeing the successful execution of complex enterprise data and analytics/AI/ML projects in a cloud environment, particularly within telecommunications, banking, or retail sectors. You will be responsible for managing all aspects of the project, including...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India LTIMindtree Full time

    15+ Years of experience in delivery management with 10+ years in IT services, preferably in BFS domain Rooted in Delhi NCR, understands the customer behaviour and talent dynamics of this market Self driven individual who can drive and deliver engagements independently Understand the dynamics of matrix organizations and lead cross functional teams Have...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India Thirdera Full time

    Thirdera is seeking a ServiceNow Engagement Manager who is experienced working with ServiceNow customers and has proven success estimating and managing scope, schedule and cost for complex ITIL and ServiceNow projects. The candidate will be fluent with current project management methods (agile, waterfall, etc.) and have the ability to leverage their key...

  • Engagement Manager

    3 weeks ago

    Delhi, India Thirdera Full time

    Thirdera is seeking a ServiceNow Engagement Manager who is experienced working with ServiceNow customers and has proven success estimating and managing scope, schedule and cost for complex ITIL and ServiceNow projects. The candidate will be fluent with current project management methods (agile, waterfall, etc.) and have the ability to leverage their key...

  • Engagement Manager

    1 month ago

    Delhi, India Thirdera Full time

    Thirdera is seeking a ServiceNow Engagement Manager who is experienced working with ServiceNow customers and has proven success estimating and managing scope, schedule and cost for complex ITIL and ServiceNow projects. The candidate will be fluent with current project management methods (agile, waterfall, etc.) and have the ability to leverage their key...

  • Engagement Manager

    5 days ago

    Delhi, Delhi, India Thirdera Full time

    Thirdera is seeking a ServiceNow Engagement Manager who is experienced working with ServiceNow customers and has proven success estimating and managing scope, schedule and cost for complex ITIL and ServiceNow projects. The candidate will be fluent with current project management methods (agile, waterfall, etc.) and have the ability to leverage their key...

  • Engagement Manager

    2 weeks ago

    New Delhi, India MoEngage Inc. Full time

    About MoEngageMoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage...

  • Engagement Manager

    4 weeks ago

    New Delhi, India LTIMindtree Full time

    RESPONSIBILTIES15+ Years of experience in delivery management with 10+ years in IT services, preferably in BFS domainRooted in Delhi NCR, understands the customer behavior and talent dynamics of this marketSelf-driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional...

  • Engagement Manager

    4 weeks ago

    new delhi, India MoEngage Inc. Full time

    About MoEngage MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and...

  • Engagement Manager

    2 weeks ago

    new delhi, India MoEngage Inc. Full time

    About MoEngage MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and...

  • Engagement Manager

    4 weeks ago

    New Delhi, India MoEngage Inc. Full time

    About MoEngage MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and...