Strategy & Process Excellence Intern

2 days ago

Delhi, India CATERSPOINT Full time

Location
: Delhi NCR (Hybrid with on-ground visits)

Stipend
: Competitive | Duration: 3–6 Months |

About the Role

We are seeking a highly driven Strategy & Process Excellence Intern to directly work under the Ops Process Manager. This role is designed for someone who wants to experience strategy execution, process innovation, and problem-solving at scale in one of India's fastest-growing healthy F&B brands. You will act as the right hand to the Ops Process Manager, driving projects from idea to execution, and ensuring measurable business impact.

Key Responsibilities


• Work directly with Ops Process Manager on strategic initiatives and innovation projects.


• Build and maintain dashboards, trackers, and process monitoring sheets (Supplynote, Petpooja, Excel/Google Sheets).


• Conduct root cause analysis of operational issues and suggest improvements.


• Coordinate across Ops, SCM, CRM, and HR verticals to ensure cross-functional alignment.


• Assist in designing SOPs, audits, and evaluation frameworks.


• Drive on-ground execution in select kitchens to validate new processes.


• Provide weekly project status updates and ensure timelines are met.

Key Skills Required


• Strong analytical & problem-solving skills.


• Proficiency in Excel/Google Sheets; dashboarding skills preferred.


• Strong communication & stakeholder management.


• Entrepreneurial mindset – ability to own and execute projects end-to-end.


• Interest in food tech / F&B operations is a plus.

What You'll Gain


• Exposure to CXO-level strategy execution in a high-growth startup.


• Hands-on experience in process design, execution & business impact tracking.


• Direct mentorship from Ops Process Manager.


• High-performing interns may receive a Pre-Placement Offer (PPO).

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