Onboarding Team

4 weeks ago

bangalore, India JPMorgan Chase & Co. Full time

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. JPM is comprised of four business segments, Consumer & Community Banking, Commercial Banking, Corporate & Investment Bank and Asset & Wealth Management. The Commercial Banking Client Onboarding group is responsible for supporting Implementations team through review, validation, approval & storing of account opening related CBCO group is seeking a Specialist who will work closely with the Implementation Consultants / International Onboarding Leads / Clients and be responsible for coordinating all aspects related to client Onboarding related activities.

Job Responsibilities:

15+ years of People and resource management (. people development, attrition, pipeline/skills monitoring, training programs) for the team. Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements and cycle time expectations.  Strong experience with organizational change and business controls management; proficiency in process improvement and RPA tools and techniques will be an advantage. Excellent listening skills along with simple, clear and customer-centric business writing skills is a must. Proven problem solving skills with strong project management experience, Project Management Professional (PMP)/ PRINCE2 certification will be an advantage. Strong ability to Identifying gaps/exceptions and recommend possible solutions in process & procedures. Exhibit total ownership of stakeholder engagement with strong focus on client satisfaction. Demonstrate creative problem solving and solid judgment/decision making skills. Lead and coordinate strategic business initiatives. 

Required qualification, skills and capabilities:

Functional experience in end to end banking and financial services industry, should also include experience in managing Client Service, Backoffice or Middle office Operations, Client Onboarding and KYC functions. Exceptional verbal and written communications skills. Strong interpersonal and relationship building skills. Knowledge of Microsoft Suite of products. Demonstrated ability to build, maintain and navigate the organization using formal/informal networking skills. Behavioral skills, Leadership, Problem solving and time management. Knowledge of financial services functions, banking treasury products and awareness of regulatory and compliance environments. Knowledge of Tableau, qliksense dashboards and other reporting tools. Proficiency of leveraging SharePoint for collaboration and workflow purposes. Cash Management and Treasury Services product experience and knowledge would be added advantage.

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