Customer Success Manager
7 days ago
About BiteSpeedHey there We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this )We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):-BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- Raises $1.9 Million Seed Funding From Sequoia India's Surge- the roleWe want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.What you’ll doYour core job is to own our customer relationships , make them successful and fans of BiteSpeed.Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.Managing cross-sells for new products and renewals , owning expansion revenue at an
-
Customer Success Manager
1 week ago
Bengaluru, India Talent361 Full timeCustomer Success Manager Key Responsibilities Champion Customer Value by ensuring AI solutions drive meaningful business impact for IT & Tech leaders Strategic Orchestration: Develop scalable processes that turn customers into advocates through onboarding excellence and adoption frameworks Visionary Advocacy: Anticipate customer needs and create success...
-
Customer Success Manager
4 weeks ago
Bengaluru, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management - Act as the primary point of contact for the customer, building trust and long-term...
-
Customer Success Manager
3 weeks ago
Bengaluru, India Nudge Full timeAbout Nudge Nudge is an AI-native commerce platform that personalizes shopping experiences for both humans and AI agents. We're backed by marquee investors across the globe, including Antler & founders of Datadog, Miro, and Framer. Role Overview As a Customer Success Manager at Nudge, you will be the trusted advisor and primary point of contact for our...
-
Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Nudge Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout NudgeNudge is an AI-native commerce platform that personalizes shopping experiences for both humans and AI agents. We're backed by marquee investors across the globe, including Antler & founders of Datadog, Miro, and Framer.Role OverviewAs a Customer Success Manager at Nudge, you will be the trusted advisor and primary point of contact for our...
-
Customer Success Manager
7 days ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokensAt ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations...
-
Customer Success Manager
5 days ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokensAt ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable...
-
Customer Success Manager
6 days ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokensAt ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable...
-
Customer success manager
2 days ago
Bengaluru, India ColorTokens Inc. Full timeAbout Color TokensAt Color Tokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge Color Tokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable...
-
Customer Success Manager
20 hours ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokensAt ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations...
-
Customer Success Manager
1 week ago
Bengaluru, India Vistex Full timeWe are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in the APJ & MENA Region. As a CSM, reporting into the Director of Customer Success, you will work cross-functionally with multiple internal teams to ensure alignment with client goals and objectives. What you’ll do: ...
