AVP - Client Servicing

2 months ago


New Delhi, India Vouchagram India Pvt Ltd Full time

Key Result Areas

  • Responsible for New BD and cross-selling /upselling the existing clients
  • Understanding and driving the technical execution - Coordination between technical teams of GyFTR and Partner Clients for API integration.
  • Negotiations with Finance teams of Partner Clients to finalize the commercial engagement
  • Managing 50% Business Development and 50% servicing of existing clients.
  • The Key Accounts Manager will become the principal contact person for each client associated with us.
  • Responsible for documenting the client’s future requirements, which outlines the tasks or projects that they wish to undertake over some time.
  • Maintain a big-picture view for each client and look for growth opportunities for the client in the future.
  • Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.
  • Maintain all relevant details about our clients, including scheduled visits and copies of agreed plans and other tasks.

Skill Set Required

· Proven working experience of 7+ years in Client Servicing & Sales/Business development

· Should have prior experience in Client-Facing (face-to-face meetings)

· Should have a good working knowledge of Excel such as VLOOKUP, HLOOK, Pivot Table, and Summarizing /merging the data from one Excel sheet to another to generate the report in Excel

· Should have good experience in making and presenting presentations

· Should have management 1 large (rev 100cr above) account or 3-4 small accounts (rev 10cr-50cr)

· Should have experience in acquiring and retaining new corporate clients to generate revenue

· Excellent Communication and Negotiation Skills

· Should know API integration

· Should have prior experience in a Team Management Role



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