Executive - Pet Care Centre (Centre Manager)
2 weeks ago
About the CompanyZigly is India’s leading omnichannel pet care platform, offering veterinary services, luxury grooming, and premium pet products. Our mission is to provide reliable, standardized, and quality pet care for pet parents while offering equitable income opportunities for caregivers and pet lovers. At Zigly, we strive to make pet parenting effortless, ensuring healthy and happy pets.About the RoleThis is a full-time on-site role for a Veterinary Surgeon located in Indore. The Veterinary Surgeon will provide high-quality medical and surgical care to pets, perform routine check-ups and health assessments, conduct diagnostic tests, and interpret results. The role will also involve educating pet owners on pet care and wellness, collaborating with veterinary technicians, and ensuring the maintenance of accurate medical records.Responsibilities Customer Delight & Experience Excellence – Deliver a seamless, personalized experience for every pet parent and pet, ensuring high NPS and repeat visits through proactive engagement, swift service delivery, and empathetic interactions. Operational & Booking Efficiency – Achieve 100% accuracy and timeliness in appointment booking, grooming and vet service scheduling, and follow-ups to maximize resource utilization and service turnaround time (TAT). Client Relationship Management – Build lasting relationships with customers by maintaining regular touchpoints, resolving concerns promptly, and leveraging CRM tools to track preferences, special occasions, and feedback. Team Engagement, Training & Capability Building – Hire, train, and retain a passionate, customer-first team; conduct regular skill-building programs for grooming, retail, and vet support staff; foster high engagement through recognition and career development. Retail & Service Profitability – Drive revenue growth through optimized product mix, upselling & cross-selling between product, grooming, and vet services, and effective cost control. Shrinkage & Stock Loss Control – Maintain shrinkage at or below 1.5% of total net sales through FIFO compliance, robust inward/outward stock control, regular CCTV review, and theft prevention measures. Regulatory Compliance & Inspection Readiness – Ensure all operational licenses (e.g., Shops & Establishment, Trade, Bio Medical Waste Management, PNDT, X-Ray/AERB) are valid and renewed on time; manage official visits/inspections in liaison with Area Manager, Legal, and HR. Community & Brand Building – Position the Experience Centre as a local hub for pet care by hosting events, workshops, and collaborations, strengthening brand loyalty and visibility. Compliance & Process Adherence – Ensure 100% adherence to SOPs, safety protocols, aFunctional Competencies Hospitality, Customer Engagement, Customer Service, Negotiation, Communication, Active Listening Skills, Product and Services Knowledge, Sales, People Development, Process Centricity, MS Excel (Intermediate), MS PowerPoint, P&L, Business AcumenBehavioral Skills: Effective Communication Conflict Resolution & Problem Solving Customer-Centric Mindset Time Management & Prioritization Accountability & Integrity
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Executive - Pet Care Centre (Centre Manager)
2 weeks ago
New Delhi, India Zigly Pet Care Full timeAbout the CompanyZigly is India’s leading omnichannel pet care platform, offering veterinary services, luxury grooming, and premium pet products. Our mission is to provide reliable, standardized, and quality pet care for pet parents while offering equitable income opportunities for caregivers and pet lovers. At Zigly, we strive to make pet parenting...
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City Head Operations
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New Delhi, India Antara Senior Care Full timeRole Title:City Operations Head (Senior Care Homes - Transition Care Centres)Business Unit:Antara Assisted Care Services (Max Group Healthcare Company)Location:BangaloreQualification:Graduate (MBA/PG in Hospital/Healthcare Management preferred)Experience:Minimum 10 years in Hospital/Healthcare Operations with strong team leadership & P&L management...
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Centre Head
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Hyderabad, New Delhi, Patna, India Centre For Sight Full timeKey Responsibilities:StrategicPrepare performance standards for the centres in collaboration with the Cluster heads and the Corporate in line with strategic plans of the organizationConduct regular analysis in centres, identify trends and collaborate with the Corporate Medical & Quality team to ensure appropriate action plans at put in place .Operational :*...
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Centre Coordinator
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Engagement Manager
3 weeks ago
New Delhi, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Engagement Manager
3 days ago
New Delhi, India The Executive Centre Full timeThe Executive Centre (TEC)opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Centre Coordinator
2 weeks ago
Delhi, Delhi, India Udayan Care Full time**Organization: Udayan Care** **Centre Coordinator (Graphic): IT Program** **Location: East Vinod Nagar (East Delhi)** **Zone for coordination - East Delhi/Noida** **Reporting to: Regional Coordinator** **About Udayan Care** Udayan Care, an ISO 9000-certified organization, has been working for the quality care of disadvantaged children and women, and...
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2 weeks ago
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Centre Manager
1 week ago
New Delhi, India upGrad Full timeJob Title: Centre Manager Offline Learning Centre Location: Hyderabad Working Days: 6 (Monday Saturday)About the Role: As a Centre Manager, you will lead one of upGrads Offline Learning Centres, with a strong focus on sales, operations, and learner success. You will be responsible for driving student enrollments, managing centre performance, building and...
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Centre Manager
5 days ago
Delhi, Delhi, India Information Professionals Inc. Full timeBe part of a high-achieving, high performing teamYou will be well supoorted by management and staffOpportunity to grow within the role and companyOn behalf of our client, we are pleased to recruit a Centre Manager for City Oasis and Wellness, India. Who we are: City Oasis is a well-funded, premium wellness startup bringing world-class modern and...
