Engagement Manager
3 hours ago
The Executive Centre (TEC)opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.For more information, please visitwww.executivecentre.comJob Title:Engagement Associate/Engagement ManagerAs an Engagement Associate, you will play a pivotal role in delivering unparalleled customer service, acting as the ‘face’ of TEC for members and clients. You will maintain a professional, proactive, and customer-service-oriented persona to enhance the overall member experience.Responsibilities:Daily Operations: Maintain professionalism at the front counter, responding to guests and clients' needs. Efficiently handle telephone calls with a clear and concise tone. Manage office unit and PABX system setups. Organise postage, courier services, mail handling, and deliveries. Coordinate conference room bookings and refreshments for meetings. Handle secretarial and administrative tasks for clients as needed. Conduct seamless check-in and check-out processes. Perform up-selling and cross-selling to maximize revenue.Service Standards: Address and resolve inquiries, complaints, and feedback promptly. Suggest improvements to service standards in collaboration with the Centre-in-Charge. Maintain TEC’s high service standards at all times.Internal Coordination: Build professional relationships with colleagues and stakeholders. Support local operations in driving profitability, efficiency, and productivity.Key Performance Indicators (KPIs): Client Engagement: Deliver exceptional service and anticipate client needs. Effective Communication: Practice active listening and ensure clarity in feedback. Collaboration: Exhibit a cooperative attitude and share knowledge within the team. Revenue Maximisation: Contribute to driving service revenue. Operational Efficiency: Demonstrate proactive multitasking skills. Professional Appearance: Consistently meet TEC grooming standards. Centre Maintenance: Uphold the look, feel, and operational efficiency of TEC centres.Requirements:Up to 6 years of customer service or administrative experience in a hospitality environment (e.g., hotel front desk). Excellent interpersonal and communication skills; customer-oriented mindset. Fluency in local language and English. Strong multitasking abilities with attention to detail under pressure. Proficiency in Microsoft Word, Excel, and PowerPoint. Willingness to occasionally work overtime.Please email your CV to careers@executivecentre.com
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Engagement Manager
4 days ago
New Delhi, India Straive Full timeWe are seeking an Engagement Manager based in India to lead and coordinate data analytics and AI engagements for strategic enterprise clients across global markets.This is a high-impact, business-facing role with significant exposure to senior client stakeholders and Straive leadership. You will be responsible for understanding client needs and shaping...
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Engagement Manager
1 week ago
New Delhi, India Straive Full timeWe are seeking an Engagement Manager based in India to lead and coordinate data analytics and AI engagements for strategic enterprise clients across global markets. This is a high-impact, business-facing role with significant exposure to senior client stakeholders and Straive leadership. You will be responsible for understanding client needs and shaping...
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Engagement Manager
3 days ago
New Delhi, India Straive Full timeWe are seeking an Engagement Manager based in India to lead and coordinate data analytics and AI engagements for strategic enterprise clients across global markets.This is a high-impact, business-facing role with significant exposure to senior client stakeholders and Straive leadership. You will be responsible for understanding client needs and shaping...
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Engagement Manager
5 days ago
New Delhi, India Straive Full timeWe are seeking an Engagement Manager based in India to lead and coordinate data analytics and AI engagements for strategic enterprise clients across global markets. This is a high-impact, business-facing role with significant exposure to senior client stakeholders and Straive leadership. You will be responsible for understanding client needs and shaping...
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Engagement Manager
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New Delhi, India Quantiphi Full timeRole Overview: The Engagement Manager - GCP Cloud Platform & Data is responsible for overseeing the end-to-end delivery, governance, and customer engagement for Google Cloud Platform (GCP) managed services. This includes platform operations, data infrastructure management, and service excellence. The role ensures customer satisfaction, SLA compliance, and...
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New Delhi, India GSM - Xanh SM Full timeGSM is seeking a highly motivated and experienced Driver Engagement Manager to design and implement strategies that foster engagement, satisfaction, and long-term alignment of drivers with the company’s mission and values. This role plays a critical part in cultivating a positive organizational culture, enhancing driver performance, and promoting an...
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Engagement Manager
4 weeks ago
New Delhi, India Quantiphi Full timeJob Title: Project Manager, Data & AI Executive CommunicationsExperience: 10+ YearsLocation: India (Hybrid/Remote with travel)About the Role:We are seeking a high-impact strategic communicator to serve as a partner to the Director on strategic projects. Your primary mission is to take full ownership of translating complex data initiatives into simple,...
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SAP Engagement Manager
3 weeks ago
New Delhi, India Capgemini Full timeJob Location: Bangalore/Mumbai/PuneThe Opportunity: Capgemini is seeking a director level executive to S/4 transformation Program(s) for our clients. This person will be responsible for growth delivering solutions to Capgemini clients. Account(s) Delivery & Leadership Manage a) SAP S/4 Large transformation Program (s) like Greenfield implementation, b)...
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SAP Engagement Manager
3 weeks ago
New Delhi, India Capgemini Full timeJob Location: Bangalore/Mumbai/Pune The Opportunity: Capgemini is seeking a director level executive to S/4 transformation Program(s) for our clients. This person will be responsible for growth delivering solutions to Capgemini clients. Account(s) Delivery & Leadership Manage a) SAP S/4 Large transformation Program (s) like Greenfield implementation, b)...
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SAP Engagement Manager
3 weeks ago
New Delhi, India Capgemini Full timeJob Location: Bangalore/Mumbai/PuneThe Opportunity:Capgemini is seeking a director level executive to S/4 transformation Program(s) for our clients. This person will be responsible for growth delivering solutions to Capgemini clients.- Account(s) Delivery & Leadership - Manage a) SAP S/4 Large transformation Program (s) like Greenfield implementation, b)...
