International Benefits administration

2 weeks ago

Mumbai, India Enrich And Enlight Business Consulting Full time

Key Responsibility :

1. Global Benefits Administration:

  • Oversee and manage employee benefits programs across

multiple regions, ensuring compliance with local regulations

and company policies.

  • Collaborate with teams to administer various benefits
  • Experience in payroll processing, claims & vendor file SFTP
  • Experience in Pension enrollments and updates
  • Experience in wellness benefits and group health insurance and

medical benefits

  • Experience in pre and post pension payroll and active payroll

checks

  • Experience in supplier invoicing collaboration with finance

teams

2. Stakeholder and Vendor Management:

  • Serve as the primary point of contact for vendors, ensuring

service delivery aligns with agreed SLAs.
• Build and maintain strong relationships with internal

stakeholders, including HR business partners, finance teams, and

leadership.

3. Employee Engagement and Communication:

  • Lead onboarding sessions to educate employees about benefits

programs.

  • Conduct monthly meetings with employees, vendors, and clients

to address issues, share updates, and drive alignment.

4. Tool and Technology Expertise:

  • Manage and utilize tools such as Darwin, Workday, and

ServiceNow for benefits administration, reporting, and analytics.

  • Ensure data integrity and accuracy in all platforms.

5. Operational Excellence:

  • Flexible to work with global teams, ensuring availability for

urgent matters across time zones.

  • Proactively resolve issues related to benefits administration with

a focus on employee satisfaction.

Experience:

  • 67 years of hands-on experience in global benefits

administration, managing diverse geographies.

  • Language Proficiency: Native-level fluency in English (both

verbal and written).

  • Knowledge of any regional language (e.g., Spanish, French,

Arabic) is an added advantage.

  • Experience in payroll processing, claims & vendor file SFTP
  • Experience in Pension enrollments and updates
  • Experience in wellness benefits and group health insurance and

medical benefits

  • Experience in pre and post pension payroll and active payroll

checks

  • Experience in supplier invoicing collaboration with finance

teams

Skills:
• Exceptional stakeholder and vendor management skills.

  • Strong personality with the ability to lead sessions and

confidently address diverse audiences.

  • Proficient in Darwin, Workday, and ServiceNow tools.
  • SLA & KPI Adherence
  • Process Improvement and Compliance
  • Excellent Communication and Analytical Skills

Flexibility:

  • Willingness to work in 24*7 rotational shifts and operate from

the office.

Preferred Attributes:

  • Knowledge of local benefits policies and labor laws in the

specified regions.

  • Strong analytical and problem-solving skills.
  • A proactive approach to improving processes and enhancing

employee experience.

Working Conditions:

  • Flexible working 24*7 shift timings.
  • Work from Office (No work from home)
  • Agile to extended work hours when needed to meet deadlines

without prompting.

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