International Benefits Administration

**Walk-in |TCS Mumbai Hiring for International Benefits Administration**.**

**Interview Date**: January 25**_th_**, 2025**

**Interview Time**: 10 AM onwards (Entry is closed at 12:30 PM)**

**Venue**: Tata Consultancy Services, Plant No 12, Gate No 4, Godrej & Boyce Complex, L B S Marg, Vikhroli West, Mumbai, Maharashtra 400079**

**Role**: International Benefits Administrator**

**Desired Experience Range**: 6-7 yrs**

**Shift**: Should be comfortable with night shift - US Hours & in a 24X7 shift environment**

**Mode of Working**: Work from Office**

**Position Overview**:
**Key Responsibilities**:

- **
Global Benefits Administration**:

- Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies.
- Collaborate with teams to administer various benefits.
- Experience in payroll processing, claims & vendor file SFTP.
- Experience in Pension enrollments and updates.
- Experience in wellness benefits and group health insurance and medical benefits.
- Experience in pre and post pension payroll and active payroll checks.
- Experience in supplier invoicing collaboration with finance teams.
- ** Stakeholder and Vendor Management**:

- Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs.
- Build and maintain strong relationships with internal stakeholders, including HR business partners, finance teams, and leadership.
- ** Employee Engagement and Communication**:

- Lead onboarding sessions to educate employees about benefits programs.
- Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment.
- ** Tool and Technology Expertise**:

- Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics.
- Ensure data integrity and accuracy in all platforms.
- ** Operational Excellence**:

- Flexible to work with global teams, ensuring availability for urgent matters across time zones.
- Proactively resolve issues related to benefits administration with a focus on employee satisfaction.
**Experience**:

- 6-7 years of hands-on experience in global benefits administration, managing diverse geographies.
- Language Proficiency: Native-level fluency in English (both verbal and written).
- Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage.
- Experience in payroll processing, claims & vendor file SFTP.
- Experience in Pension enrollments and updates.
- Experience in wellness benefits and group health insurance and medical benefits.
- Experience in pre and post pension payroll and active payroll checks.
- Experience in supplier invoicing collaboration with finance teams.

**Skills**:

- Exceptional stakeholder and vendor management skills.
- Strong personality with the ability to lead sessions and confidently address diverse audiences.
- Proficient in Darwin, Workday, and ServiceNow tools.
- SLA & KPI Adherence
- Process Improvement and Compliance
- Excellent Communication and Analytical Skills

**Flexibility**:

- Willingness to work in 24*7 rotational shifts and operate from the office.

**Preferred Attributes**:

- Knowledge of local benefits policies and labor laws in the specified regions.
- Strong analytical and problem-solving skills. A proactive approach to improving processes and enhancing employee experience. Flexible working 24*7 shift timings.

**Working Conditions**:

- Work from Office (No work from home)
- Agile to extended work hours when needed to meet deadlines without prompting.

Qualifications :BACHELOR OF BUSINESS ADMINISTRATION