Arabic-Speaking Customer Support Specialist
5 days ago
We are seeking a dedicated and dynamic Arabic-Speaking Customer Support Specialist to join our team. The ideal candidate will be fluent in both spoken and written Arabic and will work closely with our Arabic-speaking clients to understand their IT and software development requirements. This role will also focus on generating leads for the company and ensuring a seamless customer experience.
You will serve as the primary point of contact for our Arabic-speaking clients, helping them navigate their technological needs, offering solutions, and ensuring that all inquiries are handled efficiently and effectively. Your insights will play a key role in shaping client relationships, driving lead generation, and contributing to the growth of the company.
Key Responsibilities:
- Serve as the first point of contact for Arabic-speaking clients, answering inquiries, providing product information, and addressing any concerns or issues.
- Understand the client’s IT and software development needs by conducting thorough discovery conversations and translating these into actionable insights.
- Offer solutions based on client requirements and guide them through the sales process.
- Maintain excellent communication with clients, ensuring timely follow-ups, support, and issue resolution.
- Identify potential leads within the Arabic-speaking market by researching and prospecting new business opportunities.
- Collaborate with the sales team to hand over, qualified leads and provide insights on client expectations.
- Maintain a detailed record of interactions, potential leads, and follow-up actions using CRM software.
- Build and maintain strong, long-lasting relationships with Arabic-speaking clients, ensuring high levels of satisfaction and repeat business.
- Follow up with client’s post-sale to ensure the successful delivery of services and to ensure continued satisfaction.
Skills & Qualifications:
- Native or fluent in Arabic (both written and spoken). Fluency in English is a plus.
- Proven experience in customer support, sales, or lead generation, preferably in the IT or software development industry.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot, etc.) is preferred.
- Basic understanding of IT and software development concepts, including but not limited to web development, mobile applications, cloud computing, and enterprise solutions.
- Ability to communicate technical information in an easy-to-understand manner.
- Strong communication and active listening skills to effectively understand client needs and convey solutions.
- Ability to build rapport with clients and foster positive relationships.
- Experience in lead generation, nurturing, and closing sales opportunities.
- Ability to negotiate contracts and pricing in a professional and mutually beneficial manner.
.
-
Arabic-Speaking Customer Support Specialist
4 days ago
Gurugram, India Capital Numbers Full timeWe are seeking a dedicated and dynamic Arabic-Speaking Customer Support Specialist to join our team. The ideal candidate will be fluent in both spoken and written Arabic and will work closely with our Arabic-speaking clients to understand their IT and software development requirements. This role will also focus on generating leads for the company and...
-
Arabic-Speaking Customer Support Specialist
5 days ago
Gurugram, India Capital Numbers Full timeWe are seeking a dedicated and dynamic Arabic-Speaking Customer Support Specialist to join our team. The ideal candidate will be fluent in both spoken and written Arabic and will work closely with our Arabic-speaking clients to understand their IT and software development requirements. This role will also focus on generating leads for the company and...
-
gurugram, India Capital Numbers Full timeWe are seeking a dedicated and dynamic Arabic-Speaking Customer Support Specialist to join our team. The ideal candidate will be fluent in both spoken and written Arabic and will work closely with our Arabic-speaking clients to understand their IT and software development requirements. This role will also focus on generating leads for the company and...
-
Arabic Language Expert
5 months ago
Gurugram, Haryana, India Team Vcosmos Full time**LOB** **Back Office** **Position** **Customer Support Executive - Male\Female both can consider** **Skillset** **Communication should be Excellent like B2 US English, Typing Speed: 35 WPM, 90%** **Qualification** **Graduation from any field** **Experience** **Exp. In BPO preferred - International Process. Few Fresher can also be...
-
Customer Support Executive
5 months ago
Gurugram, Haryana, India Drimlite Full time**Job Title**: Customer Support Executive **Location**: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 **Position Type**: Full-time **Shift**: 9:00 AM to 6:00 PM IST, 6 Days working **Salary**: - Russian Language: 58,500 CTC - Arabic Language: 64,600 CTC **Responsibilities**: - Provide accurate information about our...
-
International Customer Support
6 months ago
Gurugram, Haryana, India SkillsKonnect Global Private Limited Full time**Role Title: International customer support** **Reports To**: Team Leader **WHAT YOU WILL DO** **WHAT YOU WILL BE RESPONSIBLE FOR** Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the...
-
Customer Care Executive
6 months ago
Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...
-
Customer Support Associate
5 months ago
Gurugram, Haryana, India SKILLSKONNECT Full time**Job Title**: Contact Centre Agent **Reports To**: Team Leader **Business Group**: Emaar Properties **Location**: Emaar Contact Center Office **Job Overview**: **Key Responsibilities**: - Provide energetic and customer-focused service, ensuring first-call resolution (FCR) to all customers. - Serve as the first point of contact to handle and resolve...
-
Customer Care Executive
5 months ago
Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time**Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India Lifegrowtion Full timeJob Description: - Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities Role is to handle customers queries its not an target based Regards Lifegrowtion consultancy **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per...
-
Customer Support Associate
4 weeks ago
Gurugram, India Auxous Network Full timeRole Title: International customer adviserReports To: Team LeaderWHAT YOU WILL DOThe International customer adviser - is responsible for handling calls/emails/ chats of multiple domains business group and complex queries simultaneously. Suggests new ideas and providing customer suggestions to Team Leaders with prudence to maintain and enhance the Company...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India Tutor Consortium Pvt Ltd Full timeWe are looking for Customer Support Associate. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly. One...
-
Customer Service Support Advisor
3 weeks ago
Gurugram, Haryana, India Ujobs Consulting Full timeNature of Role: International Voice Process **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. - Age limit criteria (18-32) Only apply. Key Responsibilities: -...
-
Customer Support Specialist
2 months ago
gurugram, India Prometric Full timeABOUT US: Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Customer Support Specialist
4 months ago
Gurugram, India Prometric Full timeABOUT US: Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Customer Support Specialist
4 months ago
Gurugram, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Customer Support Specialist
2 months ago
gurugram, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Customer Support Specialist
4 months ago
Gurugram, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
-
Customer Support
3 months ago
Gurgaon H.O, Gurugram, Haryana, India Krishna HR solution Full timeJob brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be...
-
gurugram, India Conscious Chemist Full timeJob Title: Customer Support Representative / Skincare Sales Specialist Location: Gurugram, Sector-67 Timing: 10:30am to 7:30pm Working days: Monday to Friday (WFO) Saturday (WFH) Experience: 1+ years Salary: As per the market standard No. of Vacancies: 02 About Us: Conscious Chemist, a skincare brand under Era Botanics Pvt. Ltd., we are dedicated to...
