Java support engineer

3 weeks ago


Bengaluru, India Virtusa Full time
Java support engineer - CREQ185387 Description L1 Support for Apache Pulsar application during US hours (PST time zone) responding to and resolving all customer issues2. Oncall support (PagerDuty) for any Production issues that occur during US working hours3. Should have adequate Java Development knowledge and experience to be able to debug issues in the local and handle them independently4. For the first 2 months, the candidate will work in IST hours at client office Bangalore (Hybrid Mode) .from 3rd month he/she will be working in shifts between 9 PM to 6 AM IST .(Remotely)5. Smooth handovers between India and US support team and vice versa6. Attend India standup call during India morning hours at least 2 3 times a week to catch up on latest updates in the application so that customers can be guided better7. Based on bandwidth and support volume, deliver other Java development stories assigned each sprint Primary Location Bangalore, Karnataka, India Job Type Experienced Primary Skills ITIL, Spring Years of Experience 6 Qualification

L1 Support for Apache Pulsar application during US hours (PST time zone) responding to and resolving all customer issues2. Oncall support (PagerDuty) for any Production issues that occur during US working hours3. Should have adequate Java Development knowledge and experience to be able to debug issues in the local and handle them independently4. For the first 2 months, the candidate will work in IST hours at client office Bangalore (Hybrid Mode) .from 3rd month he/she will be working in shifts between 9 PM to 6 AM IST .(Remotely)5. Smooth handovers between India and US support team and vice versa6. Attend India standup call during India morning hours at least 2 3 times a week to catch up on latest updates in the application so that customers can be guided better7. Based on bandwidth and support volume, deliver other Java development stories assigned each sprintTravel No
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