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Functional Consultant: Dynamics 365 CRM

2 months ago

bangalore, India Anix Systems Pvt. Ltd. Full time
Role - Functional Consultant: Dynamics 365 CRM
Exp - 4+ years
Location - Bangalore (WFO)
Responsibilities -
Collaborate with Onsite partner, Product Management and Client Business Process Owners to analyse and design business requirements.
Translate business requirements into detailed User Stories and corresponding Acceptance Criteria Demonstrate MSCRM solution capabilities to the client Conduct business process analysis and create Fit/Gap report
Create Solution design to address client business, interface and performance requirements Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
Create functional requirement and functional design for customizations
Create estimates for implementation tasks
Provide MS Dynamics SME expertise to client and mentor team members
Installation, setup and configuration of MS CRM
Perform regression testing and retest identified defects as needed
Develop, execute, and verify test plans and scripts for functional testing based on User Story Acceptance Criteria
Data migration from external systems into MS CRM Conduct solution testing and assist with user acceptance testing
Conduct user and administrator training
Complete the project tasks on time and under budget
Build expertise in Industry areas of focus, contributes to development of Industry solutions Assist sales and presales teams to prepare proposals, participate on client presentations and support business development and the sale of professional services when necessary