Data Platform Operations Lead
2 months ago
Data Platform Operations Lead (Night Shift)
Python Automation Developer
Responsibilities for this role:
- Provide monitoring, support, and maintenance of Cloud Data Engineering Platform.
- Supports global 24x7 operations team in technical support for business operations by proactive.
- Overseeing, researching, and resolving production issues in automation solutions and platforms.
This role is for US shift - 5:30 PM IST to 2:30 AM IST.
- Leading SRT calls on escalated production issues.
- Monitor and maintain weekly and monthly operation KPI and metrices.
- Supports efforts to define monitoring metrics and practices of Data Platforms.
- Ensure right levels of Logging/ monitoring/ alerting in solutions to help operations.
- Analyze system monitoring data and make the corrections/enhancements to the Run processes of Data and ML Ops Platform.
- Work on performance optimization and maintenance by following operational procedures.
- Co-ordinate with developers and support resources to meet the SLA defined in Support governance document.
- Setup continuous monitoring solutions for projects Contribute to continuous improvement initiatives for the Data platform operations.
- Coach and Mentor junior Operation Team members.
- Performance management of Direct reports - Typically 6 to 8 team size.
- Training and mentoring individuals on application support and delivery disciplines.
Qualifications:
- Bachelor's degree in computer science, Information Systems, related technical degree, or equivalent. industry experience, and a minimum seven years of IT experience.
- 7+ years of experience in Production Operations support experience.
- 3+ years of hands-on experience in Data Analytics and Data Integration related fields.
- 5+ years' experience with support and monitoring team experience for Data Engineering/Integration/ Data Platform teams.
- 2+ years of experience in People and Team management - Team size 5 to 7 members.
- Working experience/knowledge in infrastructure/application architecture.
- Working experience/knowledge in Public Cloud Infrastructure (GCP preferred).
- Working experience/knowledge of Cloud technologies & Services (GCP preferred).
- Python & Terraform experience is added on and nice to have.
- Agile development skills and experience.
- Experience with CI/CD pipelines such as Concourse, Jenkins.
- Google Cloud Platform certification is a plus.
- Excellent analytical ability to trouble shoots issues in Production environment.
- Outstanding work ethic and commitment to organization success.
- Willingness to adapt to and self-learn new technologies and deliver on them.
- Excellent verbal and written communication skills with ability to clearly articulate status of requests. and issues both with IT and business partners.
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