Senior Product Manager ITSM
1 month ago
Job Title: Senior Product Manager (ITSM)
Location: Bangalore
Experience: 18Yrs to 25Yrs
- Practical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management.
- Familiarity with leading ITSM platforms ServiceNow, Jira Service Management, BMC Helix etc. and their strengths/weaknesses.
- Familiarity with collaboration tools such as Slack, Microsoft Teams etc. and their integrations with ITSM
- Familiarity with SRE, continuous integration/continuous delivery (CI/CD) practices and their integration with ITSM processes
- Understanding of technology capabilities like AIOps, ChatOps, and the shift towards employee experience in ITSM.
- Awareness of specific AI/ML techniques in ITSM e.g., natural language processing for ticket categorization, anomaly detection for proactive problem identification, predictive analytics for resource optimization etc.
- Ability to develop a product vision that leverages AI/data/RPA to address key challenges in ITSM e.g., reducing MTTR, improving first call resolution, automating repetitive tasks.
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Senior product manager itsm
1 month ago
Bengaluru, India EdgeVerve Full timeJob Title: Senior Product Manager (ITSM)Location: BangaloreExperience: 18 Yrs to 25 YrsPractical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management.Familiarity with leading ITSM platforms Service Now, Jira Service Management, BMC Helix etc. and their...
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Senior Product Manager ITSM
1 month ago
Bengaluru, India EdgeVerve Full timeJob Title: Senior Product Manager (ITSM)Location: BangaloreExperience: 18Yrs to 25YrsPractical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management.Familiarity with leading ITSM platforms ServiceNow, Jira Service Management, BMC Helix etc. and their...
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Senior ITSM Product Director
4 weeks ago
Bengaluru, Karnataka, India Kenvue Full timeJob OverviewKenvue is seeking an experienced Senior ITSM Product Director to lead our ServiceNow product vision and roadmap.About the RoleThis is a challenging opportunity for a skilled professional with a strong background in IT service management, technical product ownership, and leadership. The ideal candidate will have expertise in the ServiceNow...
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Senior ITSM Consultant
3 days ago
Bengaluru, Karnataka, India TQuanta Technologies Pvt. Ltd. Full timeTQuanta Technologies Pvt. Ltd. is a leading provider of IT services and solutions.We are currently seeking a highly skilled Senior ITSM Consultant to join our team. As a Senior ITSM Consultant, you will be responsible for designing, implementing, and maintaining ITSM solutions using the ServiceNow platform.About the Role:Design, implement, and maintain ITSM...
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Itsm Product Owner
2 weeks ago
Bengaluru, Karnataka, India LSEG (London Stock Exchange Group) Full time- Role Profile- LSEG is undertaking an ambitious programme to digitally transform our IT Service Management function and capabilities on our Enterprise Service Management Platform (ServiceNow). The role provides a compelling opportunity to join a growing team in a dynamic, global technology company.- As the ITSM Product Owner, you will play a pivotal role in...
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ITSM Leader: Drive Innovation in EdgeVerve
3 weeks ago
Bengaluru, Karnataka, India EdgeVerve Full timeEdgeVerve is seeking an IT Service Management (ITSM) leader to spearhead innovation and drive business growth.Estimated Salary: ₹2,000,000 - ₹4,500,000 per annum.About the Role:We are looking for a Senior Product Manager with expertise in ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge...
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ServiceNow ITSM Specialist
3 days ago
Bengaluru, Karnataka, India Soprasteria Full timeJob Title: Senior ServiceNow Developer LeadLocation: Chennai, Noida, Pune, BengaluruAbout the RoleWe are seeking an experienced Servicenow ITSM Specialist to drive our team's technical vision and strategy.Key ResponsibilitiesProven track record in designing and implementing IT Service Management (ITSM) processes using Servicenow.Expertise in managing complex...
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Itsm
6 months ago
Bengaluru, India Xpheno Full time**3 - 5 Year**: **Bangalore**: *** Role : IT Service Management Operations manager - Overall 6-8 years of experience in IT service Management - The day-to-day activities would entail: - Align with Project Managers - Embed ITSM components in various change management programs running in the organisation - Align with Tower leads - Align with SI partners -...
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Senior ServiceNow Architect and ITSM Lead
1 month ago
Bengaluru, Karnataka, India DMAIC Academy & Consultancy Full timeJob Description:We are seeking an experienced Senior ServiceNow Architect and ITSM Lead to join our team at DMAIC Academy & Consultancy. In this role, you will be responsible for leading the design, implementation, and optimization of ServiceNow solutions, focusing on Discovery, ITSM processes, and integration. You will work closely with stakeholders to...
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ITSM Process Strategist
1 month ago
Bengaluru, Karnataka, India arm limited Full timeJob Overview:At Arm Limited, we are seeking a highly skilled ITSM Process Specialist to join our team. This role will focus on designing, implementing, and running Service Management processes to ensure they align with Enterprise IT and Arm objectives and ITIL best practices.Key Responsibilities:Develop and implement ITSM processes, acting as process manager...
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ITSM Process Improvement Lead
3 days ago
Bengaluru, Karnataka, India ITC Infotech Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Service Management (ITSM) Process Improvement Lead to oversee and manage ITSM processes at ITC Infotech in Bangalore, India. The ideal candidate will have a strong background in ITSM, excellent leadership skills, and the ability to drive process improvements across the organization.Job...
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Servicenow ITSM
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TCS!!TCS is Hiring for Servicenow ITSM (WALK-IN DRIVE)Date:07-Dec-2024Experience: 4-12 yearsLocation: Tata Consultancy Services, Brigade Bhuwalka Icon 40, Pattandur Agrahara, ITPL Main Road Whitefield, Bengaluru - 560066.Job Description:Must-Have:Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem...
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Servicenow itsm
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TCS!!TCS is Hiring for Servicenow ITSM (WALK-IN DRIVE)Date:07-Dec-2024Experience: 4-12 yearsLocation: Tata Consultancy Services, Brigade Bhuwalka Icon 40, Pattandur Agrahara, ITPL Main Road Whitefield, Bengaluru - 560066.Job Description:Must-Have:Experience as a Service Now ITSM Developer and Implementing Incident Management, Problem...
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Remedy ITSM Specialist
2 weeks ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeBMC Remedy Job OverviewTata Consultancy Services is looking for a skilled BMC Remedy ITSM specialist to join our team.Estimated Salary: 4,200,000 - 6,300,000 INR per annumLocation: Bangalore, IndiaJob Responsibilities:Implement and manage the latest version of BMC ITSM (preferably 20.x) with a good understanding of the Helix platform.Develop and configure...
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Servicenow itsm
2 weeks ago
Bengaluru, India Wipro Full timeWipro is Hiring for Service Now ITSMLocation- PAN IndiaExperience - 5 to 10 years of relevant years of experience.,At least 6+ years of experience in ITSM Business Process Consulting, High Level Design and technical solutions for Service Now implementationAt least 5+ years of experience in Design and Implementation of Service Now ITSM Modules / ITOM / ITBM...
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ServiceNow ITSM
2 weeks ago
Bengaluru, India Wipro Full timeWipro is Hiring for ServiceNow ITSM Location- PAN IndiaExperience - 5 to 10 years of relevant years of experience.,At least 6+ years of experience in ITSM Business Process Consulting, High Level Design and technical solutions for ServiceNow implementationAt least 5+ years of experience in Design and Implementation of Service Now ITSM Modules / ITOM / ITBM...
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ServiceNow ITSM
2 weeks ago
Bengaluru, India Wipro Full timeWipro is Hiring for ServiceNow ITSM Location- PAN IndiaExperience - 5 to 10 years of relevant years of experience.,At least 6+ years of experience in ITSM Business Process Consulting, High Level Design and technical solutions for ServiceNow implementationAt least 5+ years of experience in Design and Implementation of Service Now ITSM Modules / ITOM / ITBM...
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ServiceNow ITSM
2 weeks ago
Bengaluru, India Wipro Full timeWipro is Hiring for ServiceNow ITSM Location- PAN India Experience - 5 to 10 years of relevant years of experience. , At least 6+ years of experience in ITSM Business Process Consulting, High Level Design and technical solutions for ServiceNow implementation At least 5+ years of experience in Design and Implementation of Service Now ITSM Modules / ITOM /...
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Senior ITSM Specialist
3 weeks ago
Bengaluru, Karnataka, India Sonata Software Full time**Company Overview:**Sonata Software, a leading provider of IT service management solutions, is seeking an experienced Remedy ITSM Specialist to join our team.
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Edgeverve - ITSM Service Delivery Lead
4 weeks ago
Bengaluru, India Edgeverve Full timeITSM Service Delivery Role& Responsibilities :- Product & Solution Development - Lead the product & solution development to put together comprehensive ITSM market offering leveraging the EdgeVerve AI Next Platform and partner offerings. This will include designing and implementing OEM strategy along with required Product/platform integrations. Drive the...