Guest Service Representative
2 weeks ago
About RAHO Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Title: Guest Service Representative (Full Time) Location: Bangalore Experience: 1+ year experience in the hospitality industry, candidates with a psychology background are welcome to apply Work hours: In office 10am - 6pm, Monday to Friday. Needs to be available on phone post 6pm till 9pm for a total of approximately 1 hour of work. The one hour of work depends on guest needs. Role: Guest support is responsible for building long-lasting relationships with our guests. This includes responding to emails, chat and outbound calls within the given TAT and resolving the issue. The company places customers first and this role is extremely important as the first point of contact between customers and our companies’ personnel. We want our guests to have memorable and high-quality vacation experiences. What are your primary responsibilities? Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Ensure customer satisfaction ratings of 9 and above Ensure sale of food and service bundles above acceptable levels Reply to all inquiries within 15 minutes of being raised Should be always virtually available to the customer during their stay Communicating with customers through various channels (email/chat/phone/social media). Maintaining a positive, empathetic, and professional attitude toward customers at all times. Actively listening to, promptly acknowledging and resolving customer inquiries and complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary and extracting insights. Providing feedback on the efficiency of the customer service process. Keeping yourself updated on company products and services to effectively manage customer queries Work with on ground staff to meet guest needs It would be great if you also have Experience working in startups Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. We are excited to hear from you, don't hesitate to apply This position is based in Bangalore, India. We only accept applications in English.
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Guest Service Representative
2 weeks ago
Bangalore, India Raho Hospitalities Full timeAbout RAHO Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Title: Guest Service Representative (Full Time) Location: Bangalore Experience: 1+ year experience in the hospitality industry,...
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Guest Service Representative
2 weeks ago
Bangalore, India Raho Hospitalities Full timeAbout RAHO Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Title: Guest Service Representative (Full Time) Location: Bangalore Experience: 1+ year experience in the hospitality industry,...
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Guest Service Representative
2 weeks ago
bangalore district, India Raho Hospitalities Full timeAbout RAHO Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Title: Guest Service Representative (Full Time) Location: Bangalore Experience: 1+ year experience in the hospitality industry,...
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Guest Service Associate
2 weeks ago
bangalore, India The Fresh Factory Full timeAbout the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...
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Guest Service Associate
2 weeks ago
Bangalore, India The Fresh Factory Full timeAbout the Company: The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages. About the Role: We are looking for a Guest Service Associate for grocery store operations in...
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Sr. Executive
3 days ago
bangalore, India FLAME University Full timeSr. Executive - Guest Relations Location: FLAME University, Lavale Campus Role Summary Represent FLAME University’s hospitality desk by welcoming and assisting guests, coordinating with internal departments, and ensuring a seamless and professional guest experience on campus. Key Responsibilities 1. Guest Management Greet and welcome visitors, parents,...
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Guest Relations Manager
3 weeks ago
Bangalore, Karnataka, India BLOWN Full timeJob Overview Do you have a pleasant personality and extraordinary managerial skills If you answered yes then this is the right job for you As a Guest Relations Manager your duties and responsibilities include maintaining cordial relations with the guests and ensuring that the guests do not face any issues during their stay at the hotel You should pledge to...
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Guest Services Assistant
7 days ago
bangalore, India Jalakara Full timeCompany Description Jalakara is a boutique, award willing 5 star villa hotel nestled in the vibrant heart of Havelock Island, Andaman and Nicobar Islands, India. Role Description As a Guest Services Assistant specializing in Food and Beverage Service, you will play a key role in ensuring that our guests have exceptional dining experiences. You will greet and...
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Guest Service Associate
3 days ago
bangalore, India Century Real Estate Holdings Pvt Ltd Full timeAs a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services. Responsibilities:...
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Guest Service Associate
1 week ago
bangalore, India Century Real Estate Holdings Pvt Ltd Full timeAs a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...
