Guest Service Associate

7 days ago


bangalore, India Century Real Estate Holdings Pvt Ltd Full time

As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet guests promptly and courteously upon arrival at the F&B outlets.Seat guests and provide them with menus in a timely manner.Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences.Take food and beverage orders accurately and enter them into the POS system promptly.Relay orders to the kitchen and bar staff and ensure timely delivery of food and beverages to guests.Monitor guest satisfaction and respond promptly and courteously to any complaints or concerns.Ensure cleanliness and organization of the dining areas, including tables, chairs, and condiment stations.Assist in the setup and breakdown of dining areas before and after service.Maintain knowledge of current promotions, events, and special offers within the F&B outlets.Handle cash and credit card transactions accurately and efficiently, following established procedures.Collaborate with other team members to ensure smooth operation and guest satisfaction.Adhere to all health and safety regulations and guidelines to ensure a safe environment for guests and staff.Attend staff meetings and training sessions as required.Perform other duties as assigned by the Food & Beverage Manager or supervisory staff.Qualifications:Bachelors in hospitality management is preferredPrevious experience in a customer service role, preferably in the hospitality industry.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced environment and remain calm under pressure.Excellent multitasking abilities and attention to detail.Basic math skills for handling cash and processing transactions.Knowledge of food and beverage products, including ingredients and preparation methods, is desirable.Ability to work flexible hours, including evenings, weekends, and holidays.Physical ability to stand for extended periods and lift moderate weights.Positive attitude and willingness to go above and beyond to ensure guest satisfaction.



  • Bangalore, India Century Real Estate Holdings Pvt Ltd Full time

    As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services. Responsibilities:...


  • bangalore district, India Century Real Estate Holdings Pvt Ltd Full time

    As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services. Responsibilities:...


  • Bangalore, Karnataka, India Sheraton Full time

    Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards Answer questions on menu selections Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability Communicate additional meal requirements allergies dietary needs and special requests to the...


  • Bangalore, Karnataka, India Ibis Full time

    Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By...

  • Guest Service Agent

    2 weeks ago


    Bangalore International Airport, Bengaluru, Karnataka, India Manque Global Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a...


  • bangalore, India Vianaar Homes Full time

    Duties and Responsibilities:● Manage Online Travel Agencies for the properties; you would be managing (AirBnB, Booking.com etc.), create listings for each property; manage the booking enquiries, guest feedback/review● Reply to guests queries through email, AirBnB, WhatsApp.● Coordinate with guests before their arrival and then with other departments...


  • bangalore, India Vianaar Homes Full time

    Duties and Responsibilities: ● Manage Online Travel Agencies for the properties; you would be managing (AirBnB, Booking.com etc.), create listings for each property; manage the booking enquiries, guest feedback/review ● Reply to guests queries through email, AirBnB, WhatsApp. ● Coordinate with guests before their arrival and then with other departments...


  • bangalore, India Hushstays.com Full time

    Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you! What You’ll Do Be the first...


  • bangalore, India Hushstays.com Full time

    Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you!What You’ll DoBe the first...


  • bangalore, India Hushstays.com Full time

    Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you! What You’ll Do Be the first...