International chat support executive

4 weeks ago


Noida, India TRDFIN Support Services Pvt Ltd Full time

Roles & Responsibilities:-Should be handling multiple chats 2-3 at the same time. Answer a wide range of inquiries and solve a wide range of customer service issues and problems.Process transactions involving large sums of money and ensure accuracy.Answer a wide range of inquiries and solve a wide range of customer service issues and problems.This job has a highly regimented schedule and requires a full day of assisting customers on the phone.Strong customer service skills including diplomacy and the art of diffusing tense situations are required.Processing customers orders and ensuring its accuracy and completion.Preferred Candidate Profile:-o 0.6-3 years of experience in International Chat Support experience.o Excellent communication skillso Graduation is mandatory.o Rotational shifts & Rotational week offs.Perks and benefitso Both side cab facilities.o Medical Insuranceo Life Insuranceo Salary ranges from 25k inhand.



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