Chat Support Executive

1 day ago

Noida, India Digininja Private Limited Full time

We are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.

Key Responsibilities:

  • Provide prompt and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.
  • Assist our customers by understanding their queries and providing accurate information to them.
  • Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.
  • Empathize with customers and provide excellent customer service.

Requirements:

  • Minimum bachelors or equivalent.
  • 0.6-1 year Chat Support experience.
  • Excellent written and verbal communication skills in English are compulsory.
  • Comfortable using live chat support software and multitasking between multiple chat windows.
  • Previous experience in web chat support for foreign clients would be a plus.
  • Candidates with a background in international live chat support will be given preference.
  • Strong problem-solving skills with the ability to think on your feet and find solutions quickly.
  • Willingness to adapt to new processes, tools, and client requirements.

Job Role:

Chat Support Executive

Availability:

Immediate to 15 days

Shift:

Rotational Shifts 

Job Location:

Noida Sec 62, UP

Job Type:

Full-Time

Salary (CTC):

Upto 4,20,000 per annum

  • Chat Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Digininja Private Limited Full time

    Job DescriptionWe are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:- Provide prompt, courteous,...

  • Chat Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Digininja Private Limited Full time ₹ 4,20,000 per year

    We are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:Provide prompt and efficient live chat...

  • Chat Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Dolphin Infra Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Summary:-We are seeking a proactive and customer-focused Chat Support Executive to join our company. The ideal candidate should have excellent communication skills, a strong understanding of the financial industry, and the ability to provide timely, accurate, and professional support to our clients via live chat.Key Responsibilities:-Provide professional...

  • Chat Support Executive

    1 day ago

    Noida, India Dolphin Infra Full time

    Job Summary:- We are seeking a proactive and customer-focused Chat Support Executive to join our company. The ideal candidate should have excellent communication skills, a strong understanding of the financial industry, and the ability to provide timely, accurate, and professional support to our clients via live chat. Key Responsibilities:- Provide...

  • International Chat Support Executive

    5 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Roles & Responsibilities:-Should be handling multiple chats 2-3 at the same time.Answer a wide range of inquiries and solve a wide range of customer service issues and problems.Process transactions involving large sums of money and ensure accuracy.Answer a wide range of inquiries and solve a wide range of customer service issues and problems.This job has a...

  • Chat Support Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt, courteous, and...

  • Chat Support Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    1 week ago

    Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...