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Learning Coordinator
2 months ago
Location -Chennai
Exp - 3-5 years in L&D
Flexi to work from office
Notice Period-Immediate Joiners & Lesser notice period Candidates preferred
Roles & Responsibilities:
- The support provided will be confined to a specific Global Business Unit or multiple entities. Responsibilities are to address issues and or inquiries raised by employees, Learning Managers and Stakeholders; address and resolve within the confined SLA
- Excellent communications skills
- Strong attention to details
- Has working knowledge of planning, developing, organizing and writing operational procedures and manuals
- Has working knowledge of writing in explanatory and procedural styles for multiple audiences (KBs, SOPs, Technical Writing, etc.)
- Has working knowledge of responding to Client/ Customer inquiries through emails, chats, IMs and video calls
Technical and Tools:
MS Office Tools – PL1 required
Has working knowledge on applications like Salesforce, ServiceNow, C-Desk, OnTarget, SDM, Zoho, etc.
Exposure in SuccessFactors L&D Tool will be added advantage