Operations Executive

3 weeks ago

Chennai, India ShipsKart Full time

Company Profile

Shipskart is renowned for being a leading player as an e-market place for the Maritime (Shipping) Industry, delivering an array of products ranging from FMCG, consumable products and spare parts to ships around the globe. It is an innovative marine eCommerce company with an established base of live paying customers. We're revolutionizing how maritime businesses approach vessel supply chain management through cutting-edge technology and a user-centric mindset.

Profile Description:

Shipskart is hiring a dedicated Operations Executive to join our team in Chennai. The ideal candidate will manage order deliveries, handle RFQs, support sales/BD, and ensure smooth operations while following SOPs and local regulations.

Key Responsibilities:

  • Handle order deliveries and submit daily reports

  • Manage RFQs, customer queries & complaints (24/7 availability)

  • Ensure high customer satisfaction (Target NPS ≥ 70%)

  • Follow SOPs, port & local regulations

  • Support sales & BD teams with new customer development

  • Manage purchasing & provide accurate quotations

  • Operate via Shipskart platform as per SOPs

  • Review, compare, analyze & approve products/services for purchasing

Key Requirements:

  • Graduate with 3+ years' experience in procurement/warehouse operations

  • Experience in FMCG (groceries, frozen food, etc.) sector

  • Good communication skills (should be able to converse in Hindi too)

  • Preference to candidates from the shipping industry

  • Strong vendor & client relationship management skills

  • Excellent time management abilities

Location
: Madhavaram, Chennai, Tamil Nadu

Salary:
Up to 4.0 LPA

Joining
: Immediate

Interested candidates may share their updated resumes at or

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