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Servicenow Administrator

1 month ago

Delhi, India Infogain Full time

Location: Mumbai Experience: 4.5 6 years Job Summary: The Application Support Engineer (Standard) provides technical support to end-users, identifies and resolves issues related to software, applications, and hardware, and performs maintenance tasks to ensure the smooth operation of the system. Job Description: · Maintain the ServiceNow platform: This includes monitoring the health of the platform, performing regular maintenance tasks, and troubleshooting any issues that arise. · Support users: This includes answering questions about how to use ServiceNow, resolving user issues, and providing training. · Configure and customize ServiceNow: This includes creating new workflows, customizing existing workflows, and integrating ServiceNow with other systems. · Report on ServiceNow usage: This includes generating reports on how ServiceNow is being used and identifying areas for improvement.

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