▷ [Only 24h Left] Backend Coordinator – Lending Operations

2 weeks ago

Mumbai, India FinnUp Full time
Company Description

FinnUp is a startup based in Mumbai, focused on building a world-class B2B enterprise debt platform serving SMEs, large corporates, and financial services. The company is at the forefront of building automation solutions in the enterprise debt industry, leveraging cutting-edge cloud technologies. FinnUp plans to develop AI-based fintech platforms in the future, making it a unique player in the Indian market.

Role Description

This is a full-time on-site role as a Backend Coordinator – Lending Operations at FinnUp in Mumbai. The Backend Coordinator will be responsible for day-to-day tasks related to operations management, customer service, and administrative assistance within the lending operations team.

Key Responsibilities:

- Lead Management:- Receive and manage leads generated by the sales team.- Track the status of each lead, ensuring that applications are completed and submitted promptly.- Maintain and update CRM systems with accurate data on lead progress and status.- Loan Application Processing:- Log loan applications into the systems of respective lenders.- Ensure all required documentation is complete, accurate, and submitted on time to avoid delays in loan processing.- Work closely with the sales team to gather missing information and resolve any issues during the application process.- Coordination with Lenders:- Liaise with various lenders to track the progress of loan applications.- Regularly follow up with lenders to ensure applications are processed and disbursements are aligned as per timelines.- Escalate any issues or delays to the appropriate teams to ensure timely resolution.- Disbursement Management:- Monitor the disbursement process, ensuring that loan funds are released on time and as per agreed terms.- Coordinate between the sales team, operations, and lenders to align disbursement schedules.- Keep all stakeholders informed of any changes or updates in the disbursement process.- Reporting and Documentation:- Maintain detailed records of all applications, approvals, and disbursements.- Prepare regular reports on lead status, loan applications, and disbursement timelines for internal review.- Assist in process improvements to enhance the efficiency of backend operations.

Qualifications

- Analytical Skills and Operations Management- Communication and Customer Service- Administrative Assistance- Experience in the financial services industry is a plus- Ability to coordinate and prioritize tasks efficiently- Bachelor's degree in Business Administration or related field

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