Current jobs related to L1 Associate- Customer Support - Thane - Aditya Birla Group

  • L1 Application Support

    5 months ago

    Thane, India ComUnus Full time

    Join us in this exciting journey in making ComUnus a dream company to work with and also creating customer delight by adding immense value to the business. Why ComUnus At ComUnus Technologies Pvt Ltd, you will get to experience an environment that has the latest technology, colleagues with diverse views, a high risk-reward culture. Many people find this...

  • Customer Support Associate

    5 months ago

    Thane, India ILAHiring Technologies Private Limited Full time

    Job Role - Customer Support Associate Thane Mumbai Openings - Day Shift/ Customer Feedback process Salary - Up to 21000 In hand Location - Thane, Mumbai Mode of Interview - Virtual Company will provide laptop Day Shift, Sunday fixed off **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift - Fixed...

  • Customer Support Associate

    5 months ago

    Thane, India Bizaccenknnect Pvt. Ltd. Full time

    **Greeting of the day !!!** Please Find below the **JD **FYR. The process is pure **customer support** and **24*7 shift** + **5 days** working with **2 rotation off**. **Profile** - Customer support **Process** : Falcon ( VFQ ) **Qualification**: - Graduate if Fresher/ HSC only for Experience **Experience**: - Fresher - 6 months Experience into...

  • Customer Support Associate

    2 months ago

    Thane, India Sarom Fab. Pvt. Ltd. Full time

    Hi **About Sarom - **We as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer...

  • Customer Support Associate

    5 months ago

    Thane, India Pristine e Teleservices Pvt Ltd Full time

    **URGENTLY HIRING FOR INTERNATIONAL CUSTOMER SUPPORT**:* Process : Customer Support Location: Malad **Salary**: ₹26k - ₹30 Experience: 1 years minimum Qualification: Graduation / HSC Location : Malad, West Working : 5 days **Rotational** Week off : 2 weeks off **Rotational** **Note**:* **NEED ONLY EXCELLENT ENGLISH COMMUNICATION (C1)** Contact...

  • Customer Support Associate

    2 weeks ago

    Thane District, Maharashtra, India Witbloom Training and placement Full time

    **Job Title**: Customer Support Associate - International Voice Process **Location**: Mumbai/Thane/Malad **Job Summary**: We are seeking a Customer Support Associate to handle international voice support for our clients. The role involves providing timely and effective assistance, resolving customer queries, and ensuring high levels of satisfaction. **Key...

  • Desktop Support Technician

    5 months ago

    Thane, India Ciel HR Services Pvt Ltd Full time

    HI, Desktop Engineer required for an MNC company, Navi Mumbai Experience 2 + Year, Rotational Night shift, Good communication is must, Graduate. L1 desktop support engineers should have a strong knowledge of computer systems and common issues, and be able to provide clear technical support and quickly resolve desktop issues. They should also have...

  • Customer Support Associate

    5 months ago

    Thane, India Wear Your Opinion Full time

    the call-handlingManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

  • Customer Support Associate International Voice

    7 days ago

    Thane District, Maharashtra, India Witbloom Training and placement Full time

    **Job Title**: Customer Support Associate - International Voice Process **Location**: Mumbai-Thane/Malad **Job Summary**: We are seeking a Customer Support Associate to handle international voice support for our clients. The role involves providing timely and effective assistance, resolving customer queries, and ensuring high levels of satisfaction. **Key...

  • Cloud Security Engineer-l1

    5 months ago

    Brahmand, Thane, Maharashtra, India Technosprout System Pvt Ltd Full time

    **Cloud Security Engineer-L1** **Location-Thane** **Experience - 1-2 years** **Job Description: - ** 1. Security Alerts or Incident investigation and remediations 2. Manage customer support tickets & maintain SLA. 3. Interact with customers, & maintain and update reports on a daily and weekly basis. 4. You may also be required to work on...

  • Customer Support Associate

    1 month ago

    Thane District, Maharashtra, India Witbloom Training and placement Full time

    Hello jobseekers we are hiring for Mumbai ( Malad, Thane) Customer support associate International voice process Salary - 2.5 LPA to 6 LPA Rotational shift / night shift Contact HR 7693928266 **Job Types**: Full-time, Permanent Pay: ₹250,000.00 - ₹500,000.00 per year **Benefits**: - Provident Fund Schedule: - Monday to Friday - Night shift -...

  • Customer Support Associate

    3 days ago

    Thane District, Maharashtra, India Witbloom Training and placement Full time

    Hello jobseekers we are hiring for Mumbai ( Malad, Thane) Customer support associate International voice process Salary - 2.5 LPA to 6 LPA Rotational shift / night shift Contact HR 7693928266 **Job Types**: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year **Benefits**: - Provident Fund Schedule: - Monday to Friday - Night shift -...

  • Customer Support Associate

    3 months ago

    Thane, India Hemocean outsourcing Full time

    **Qualifications and Skills** - Excellent communication skills (Mandatory skill) - Problem-solving skills (Mandatory skill) - Voice process experience (Mandatory skill) - Empathy towards customers' concerns and issues - Effective conflict resolution abilities - Strong time management skills to handle multiple tasks efficiently - Adaptability to changing...

  • Customer Support Associate

    5 months ago

    Thane, India Tatvartha Health Pvt. Ltd. Full time

    **Designation : Hair Coach** **Location : Thane** **About company -** Traya is an Indian health and wellness startup that specializes in personalized Ayurvedic solutions for hair and skin care. Founded in 2019 by a team of experts in Ayurveda, dermatology, and technology, Traya aims to address common concerns related to hair loss, dandruff, premature...

  • Customer Support Associate

    2 months ago

    Thane, India TBC Services Pvt. Ltd. Full time

    HSC / Graduates can apply - Excellent English communication - fresher can apply - Rotational weekoff - Location Thane Ashar IT - 2 rounds of interview **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (preferred) - Hindi...

  • Customer Support Associate

    5 months ago

    Thane, India Witbloom Training and placement Full time

    Hii Everyone, We are hiring for four different vacancies in four different location of MUMBAI Profile - CSA Salary - up to 4.32 LPA based on experience and communication Freshers can only apply Process - Voice /blended Working days 5-6 ( Depend on company ) Shift timings - Day/ night/ rotational Other benefits are included like cab facility in some...

  • Customer Service

    5 months ago

    Thane, India Mosaic Wellness Full time

    Mosaic Wellness is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace. Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair, beard, performance and...

  • Customer Service Representative

    5 months ago

    Thane, India Eco Support Pvt. Ltd. Full time

    Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers - Participation in...

  • Customer Support

    4 months ago

    Thane, India Allwyn Education Group Full time

    **WORK FROM OFFICE AGE LIMIT : 19 TO 30** **CUSTOMER SUPPORT** YBCS ( YES BANK CUSTOMER SERVICE inbound +upselling Graduation Compulsory Freshers/ Experience are good to goo... Rotational weekoff. Day Rotational timings. Inhand 18k to 22k + Incentives Location - thane **WORK FROM OFFICE AGE LIMIT : 19 TO 30** **CUSTOMER SUPPORT** **Job Types**:...

  • Customer Support

    5 months ago

    Thane, India Nextgen Infratech Solutions LLP Full time

    **Customer Support (Urgent Requirment )** - Work from office Process - Customer support - Qualification -Graduate or 12th Communication - Fluent In English Experience -Fresher/Experienced - Responsible for resolving customer Salary - 16000 to 22000 in hand Shift timing - 9am - 6pm 11am - 8pm Location - Ghansoli (MBP) , Nextgen company, milenium...

L1 Associate- Customer Support

2 months ago

Thane, India Aditya Birla Group Full time
Third Rock Resources Private Limited is a staff augmentation company based in Thane, Maharashtra.We are looking for immediate joiners. If selected, you will be posted at our client location.Work Location: Thane/WorliWorking Hours: General shift, Monday-Friday.

We are seeking a highly skilled L1 Associate to join our team in providing support for this innovative platform. The ideal candidate will possess a solid technical background combined with customer service experience. As the first point of contact for our customers, the Associate will play a crucial role in delivering exceptional support and troubleshooting assistance, ensuring a smooth and efficient experience with our platform.

By joining our team, you will have the opportunity to work in a high-growth, innovative environment where teamwork and collaboration are paramount.

Responsibilities:Serve as the first point of contact to understand and address challenges from end users over the phone or email.Provide resolutions based on the understanding of the issue understanding and the details provided by customers for the platform. If required, collaborate with the respective teams.Upskill on AI, GenAI, web applications.Direct unresolved issues to the next level of support personnel.Record events and problems and their resolution in logs.Follow-up and update customer status and information via an email on the issues.Pass on any feedback or suggestions by customers to the appropriate internal teams.Identify and suggest improvements to procedures.Requirements:Excellent communication skills and of course, customer oriented.Any bachelor's degree: A bachelor's degree in an associated field like IT or Computer Science is a plus.Good understanding of AI and employee facing applications such as intranet, HRMS.Team player, work with multiple teams to diagnose and resolve basic technical and functional issues.Prior experience as a help desk technician or in other customer support roles is a plus.