Customer Support Specialist

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with...

Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

**Job Area: Customer Support - Voice (Inbound)** Our client is a leading lifestyle consumer products manufacturing company that is looking for Customer Support professionals to manage Inbound enquires from the customers related to the company products & their eCommerce services. **Job description** - Respond to customer complaints with the specified TAT -...

We are seeking a skilled finance professional to support our clients with accurate financial reporting, process automation and compliance.The ideal candidate will possess strong technical accounting knowledge, advanced Excel capabilities and a proactive approach to problem-solving.This role is critical in supporting our clients with financial statements,...

**Job Summary** Greeting from EvoDigital Technologies Pvt Ltd., We have an immediate opening for Customer Support Executive for an International Voice Process. Mandatory requirements: - Should be able to attract potential customers by answering product and service questions; suggesting information about other products and services. - Should be able to...