Customer Support Engineer

1 week ago


Mylapore, Tamil Nadu, India Centre point soft tech pvt ltd Full time ₹ 2,28,000 - ₹ 3,00,000 per year
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Job Types: Full-time, Permanent, Fresher

Pay: ₹19, ₹25,111.68 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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