
Customer Care Executive
6 days ago
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14, ₹24,961.96 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
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