Customer Care Executive

6 days ago


Mylapore, Tamil Nadu, India Centre point soft tech pvt ltd Full time ₹ 14,000 - ₹ 24,96,196 per year
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹24,961.96 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer



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