Team Manager-Voice
1 month ago
uses tools and resources available to managers at Wipro.Educates, reinforces, and holds Colleagues accountable for behaviors that support Wipro policies and guidelines. (e.G., Code of Conduct, Data Privacy)· Executes issue resolution and ensures proper documentation and follow-upProvides coaching and development to Colleagues and creates a culture of continuous improvement within client-level operationsHandles all team activities and admin responsibilities effectivelyTracks and drives improvements in metrics and performs analysis for process improvementsConducts process Review and Development PlanningManagement of team productivityTeam SLA managementResponsible for managing process MISSees the Big picture: Understand and effectively influence the multiple processes and components of the organization, its stakeholders and environment;
acting in ways that optimize business performance.Leveraging Technology: Is technology savvy and knows how to appropriately share and use his/her knowledge to improve business results.Team workload management Staffing and Production PlanningExperience Range 5-6 years.Formal Education/CertificationBachelor's degree in any disciplineTechnical SkillsExcellent written and verbal communicationFlair for relationship building – onshore/offshore and within teamsProven coaching and feedback skillsExposure of new client implementationsStrong analytical and quantitative skillsWork ConditionsShift timings as per processParticipation in training sessions, business management routines in office/offsiteNote : Interested candidates can share their resume at (Only immediate joiners or who can join within 15-20 days)
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Team Lead
3 weeks ago
Uncha Samana, India Wipro Digital Operations and Platforms Full timeJob Title: Team Manager - VoiceWe are seeking an experienced Team Manager - Voice to join our team at Wipro Digital Operations and Platforms. The ideal candidate will have a strong background in team management, people management, and operational management.Key Responsibilities:Manage a team of voice operations professionals to ensure seamless delivery of...
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Senior Voice Operations Manager
3 weeks ago
Uncha Samana, India Wipro Digital Operations and Platforms Full timeJob Title: Senior Voice Operations ManagerWe are seeking a highly skilled Senior Voice Operations Manager to join our team at Wipro Digital Operations and Platforms. As a Senior Voice Operations Manager, you will be responsible for leading a team of voice operations specialists and ensuring the smooth execution of voice operations processes.Key...
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Content Manager
2 months ago
Uncha Samana, India RegisterKaro Full timeWe are looking for an experienced Content Manager to lead our content strategy and ensure the delivery of high-quality, engaging content across all channels. The ideal candidate should have a strong background in content creation, editing, and management, with a keen understanding of SEO, brand voice, and audience engagement.Years of Experience: 04-06...
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Senior Operations Manager
3 weeks ago
Uncha Samana, India Wipro Digital Operations and Platforms Full timeJob DescriptionWe are seeking a highly skilled Senior Operations Manager to lead our Voice Team. The ideal candidate will have 5-8 years of experience in team management, coaching, and development, with a strong background in international voice operations.Key Responsibilities:Manage team productivity and SLAsConduct process reviews and development...
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Learning and Development Specialist
3 weeks ago
Uncha Samana, India Team Computers Full timeJob Title: L&D ExecutiveLocation: GurgaonPosition OverviewThe Learning and Development (L&D) Executive is responsible for designing, implementing, and overseeing training and development programs that enhance employee skills, improve performance, and drive organizational success. The L&D Executive will work closely with various departments to assess training...
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Senior Manager
3 weeks ago
Uncha Samana, India Interactive Avenues Full timeJob Title: Senior Manager - SEOWe are seeking a highly skilled Senior Manager - SEO to lead our SEO service offering and develop innovative strategies for desktop, mobile, voice search, YouTube, and App store optimization.Key Responsibilities:Plan, develop, and implement SEO strategies for assigned accounts.Develop and execute client accounts to maximize ROI...
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Creative Support Team Manager
3 weeks ago
Uncha Samana, India Alight Solutions Full timeJob Title: Creative Support Team ManagerAlight Solutions is seeking a highly skilled Creative Support Team Manager to oversee a team of creative resources who deliver best practice communications that promote Alight products and services.Key Responsibilities:Build and manage a team of graphic designers and content developers who support specific...
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Creative Support Team Manager
1 month ago
Uncha Samana, India Alight Solutions Full timeAlight Solutions || Creative Support Team Manager II GurugramOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Join our team if you Champion People, want to Grow with Purpose through acting with integrity...
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Senior Quality Assurance Manager
4 weeks ago
Uncha Samana, India Teleperformance Full timeKey Roles & Responsibilities:Ensure Quality Function/ Business are run effectively and efficiently to meet the Service Level Agreement and TargetsResponsible for staff development, staff planning to meet service requirements and involvement in recruitment process as necessaryProviding regular performance feedback and giving frequent formal and informal...
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Communication Skills Trainer
3 weeks ago
Uncha Samana, India Demographic HR Services Full timeJob Title: Voice and Accent TrainerWe are seeking a highly skilled Voice and Accent Trainer to join our team at Demographic HR Services. As a Voice and Accent Trainer, you will be responsible for delivering high-quality training programs to our clients, focusing on improving their communication skills and voice quality.Key Responsibilities:Design and deliver...
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Customer Support Associate
2 weeks ago
Uncha Samana, India Exasoft Full timeJob Title: L1 Helpdesk Support Associate (Voice) - Gurgaon On-siteEntry level / Associate level (1-3 years of experience range)Please note - This role is a Voice Process Customer Support role for Parcel Services and not a Technical Support roleResponsibilities:Should be able to manage customer tickets related to client's applications and software.Have...
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Senior Manager
2 months ago
Uncha Samana, India IGT Solutions Full timeAbout the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...
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Telesales Team Lead
3 weeks ago
Uncha Samana, India Trak N Tell Full timeJob DescriptionAs a Telesales Team Lead at Trak N Tell, you will be responsible for leading a team of sales professionals in achieving sales targets and providing exceptional customer service.Key Responsibilities:Train and develop the tele-sales team to ensure they have the necessary skills and knowledge to succeed.Oversee the daily workflow and scheduling...
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Telesales Team Lead
1 month ago
Uncha Samana, India Trak N Tell Full timeJob Description -Teamlead Telesales ResponsibilitiesTrains the tele-sales team, as requiredOversees the daily workflow and scheduling of the tele-sales teamConducts performance evaluations that are timely and constructiveImplements sales strategiesCommunicates targets to the teamDevelops scripts for use by the tele-sales teamManages the telesales...
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Social Media Executive
1 month ago
Uncha Samana, India Digitas India Full timeExperience: 1-2 years onlyRole Overview:We are looking for a dynamic and creative Social Media Executive to join our team in Delhi. If you're passionate about social media marketing and have a flair for connecting with Gen Z audiences, this role is for you. You'll play a key role in crafting and executing strategies that engage and excite online communities...
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Social Media Manager
1 month ago
Uncha Samana, India HealthKart Full timePicture peak performance, picture MuscleBlaze.As the pioneers of authenticity and iconicity in sports nutrition, MuscleBlaze is leading the charge with innovative products backed by science and global recognition.A leading sports nutrition brand, MuscleBlaze has successfully tapped into the potential of the global and domestic fitness community through...
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Senior Seo Specialist
1 month ago
Uncha Samana, India aecc - digital innovation hub Full timeExperience : A minimum of 5yrs in digital marketing agencies or the education industry preferred Responsibilities:Develop advanced SEO strategies to boost organic visibility, traffic growth, and lead generation, aligned with company OKRs. Prioritise Core Web Vitals and page experience, ensuring fast load times, smooth interactivity, and visual stability...
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Customer Support Team Lead
3 weeks ago
Uncha Samana, India AiSensy Full timeAbout AiSensyAiSensy is a cutting-edge WhatsApp-based marketing and engagement platform that empowers businesses to grow their revenues through innovative WhatsApp solutions.Job DescriptionSupport Operations ManagerWe are seeking an experienced Support Operations Manager to lead our customer support team and drive exceptional customer experiences.Key...
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Creative Copywriter
1 month ago
Uncha Samana, India Moksha Media Group Full timeWe are looking for Senior Copywriter for Moksha (Gurgaon)Experience- 6-7 yearsSalary- Upto 10-12 Lacs per annumShare your work portfolio along with your resume.Candidates with less than a month's notice period will be preferredJob Description- Senior Copywriter (Group Head)Responsibilities· Develop the perfect, strategic brand voice for multiple clients on...
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Product Manager
2 months ago
Uncha Samana, India noon Full timeJob Description - Product ManagerAbout noon noon.Com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries;we are...