Team Lead

3 weeks ago


Uncha Samana, India Wipro Digital Operations and Platforms Full time
Job Title: Team Manager - Voice

We are seeking an experienced Team Manager - Voice to join our team at Wipro Digital Operations and Platforms. The ideal candidate will have a strong background in team management, people management, and operational management.

Key Responsibilities:
  • Manage a team of voice operations professionals to ensure seamless delivery of services to clients.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to identify and resolve issues.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Ensure compliance with Wipro policies and guidelines.
Requirements:
  • 5-8 years of experience in team management, people management, and operational management.
  • Excellent written and verbal communication skills.
  • Proven coaching and feedback skills.
  • Strong analytical and quantitative skills.
  • Experience with process improvement and change management.
What We Offer:
  • A dynamic and challenging work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

If you are a motivated and experienced professional looking for a new challenge, please submit your resume for consideration.


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