Junior AR

3 weeks ago

Pacific Remote Islands Marine National Monument, India 247 DDCT Full time

Job Description
We are seeking a Benefits Intern – Customer Support to assist with healthcare-related client and patient communications. The role involves managing inbound/outbound calls, taking accurate notes, and supporting insurance eligibility verification and basic medical billing tasks. Strong communication, problem-solving, and learning agility are key to success in this position. Knowledge of medical billing or eligibility verification is a strong plus. This position requires working in the night shift aligned with U.S. hours.

Key Responsibilities

  • Handle inbound/outbound calls and resolve queries professionally.
  • Accurately document conversations and maintain records.
  • Assist with eligibility verification and basic medical billing when needed.
  • Manage challenging situations calmly and efficiently.

Requirements

  • Prior exposure to the healthcare domain.
  • Excellent verbal/written communication and attention to detail.
  • Quick learner, eager to develop new skills.
  • Knowledge of medical billing or eligibility verification is highly desirable.
  • Willingness to work night shifts (U.S. time zone).

Benefits

  • Hands-on healthcare customer support experience.
  • Training with potential for full-time placement.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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